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April 2024 by Ryan Kite
Well they should probably change their hours of operation on here. It says they're open until 3 in the morning on Saturday and well here it is 1:06 in the morning and they're not open. That my friends is what we call false advertising.
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April 2024 by Bev Mason
If I could have given less than 1 star, I would have. The last 3 times I have been here they were out of something. And one time they didn't even tell us they were out of lettuce and tomatoes, they just served the food without it. One thing is for sure, whoever is running this restaurant now has no clue what they are doing. How can u manage a Mexican restaurant and be out of cheese, lettuce, tomatoes, tortillas? With?There is a Super Walmart less than a 125 yards from the door. I realize as a franchisee you are supposed to get supplies through designated channels. But, come on!!! Shredded lettuce? Shredded cheese? Tomatoes? There is no freaking difference and if the manager had a brain he/she would know that SALES are the most important part of the business. U get what u need from where ever to keep customers happy and deal with the fall out later. Good God, it's pretty basic. Either take cash out of the drawer, or out of your own pocket, as a paid out and send someone across the parking lot to get what u need. And if u run out of Baja Blast or Pepsi, u call Pepsi. Or, call another restaurant that has same soda set up(bag in box, etc) and ask to borrow one and then pay them back when u get your truck. It doesn't have to come from another Taco Bell.
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March 2024 by Crystal
The food was bland and I ordered extra meat and cheese and supreme and they were soggy and disgusting
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March 2024 by Ben Dover
Ppl dat work there harassing customers
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February 2024 by Justin Neale
Stopped in for lunch on 2/16 @ this Keokuk location and lemme tell you first off the workers in the back clearly wanted everyone to know how they hate work there and was sick n tired of making peoples food and swearing every other word. If this is how it’s done in Iowa man that’s funny. Food was decent except the chips, they tasted like they was fried in 10w30. Clean them fryers !
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February 2024 by Gary Shaw
They were out of sour cream, jalapeño sauce, and dorrito taco shells, but it was still all an option when ordering online. Didn't find out until I was picking up the food after it was paid for. I had food missing plus the items they were out of. I'm out around $15 and was told there is no way to refund the difference. But hey, I got a card for a couple of free soft shell tacos...
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February 2024 by Crystal Ball
It's pretty common when I come to this branch that they're out of something which isn't their fault. They've been out of cheese shells ...drinks...that being said my orders usually always right when I get it.Vegetarian options: They have taco salads and various non meat items such as cheese roll ups and burrito varieties.Parking: Plenty of parking and wheelchair accessible.Wheelchair accessibility: Tables are easy accessible height and room available.
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February 2024 by Hana Woolf
Found this in my grilled cheese burrito. 9/10 they’re always out of something that I really want and NOW I find this in my food. I give up.
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January 2024 by Maria Reeves-Wessel
It was Terrible, there was hardly Any Meat on our foods..U have to Order ur food on a Damm Computer, the Workers look Trashy n Dirty..they put our food on the counter after it was ready n walked away without saying Anything but ur name!!! There was NO THANK U or ANYTHING, WE WERE STANDING RIGHT THERE..THEY WERNT EVEN BUSY!!WE WONT BE GOING BACK!!!SO BAD N SAD??
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January 2024 by Malaura Jarvis
Place is dirty, food is gross tasted like it sat under a warmer for hours never coming here again I would love a refund but I stood at the counter an no one come to help me with my problem at all.
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January 2024 by trevor mason
Took 15 minutes for 4 soggy hard shell tacos and didn't even put the right toppings on the loaded nachos I ordered I am very disappointed Taco Bell used to be better than
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January 2024 by susie marlin
Went to the keokuk Taco Bell drive thru after waiting what felt like 10 minutes ( was probably 2) the person inside said she’d be with us in a minute. She took our order then read it back but neglected to repeat the drinks so I told her the 2 drinks also she said you want 2 additional drinks I said no you didn’t include the drinks when you read the order back then she started getting loud then I did too so she turned off the intercom and I drove around to the window sat there for about a minute and a different girl game over and said that the other girl refused to serve me. Now I don’t know but I think they should provide better customer service if they want to stay open it didn’t matter to me that they didn’t serve me because there are plenty of other places to get food but this girl ( I don’t know her name) should not be working in any type of customer service! Only gave 1 star because no stars was not an option
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December 2023 by Barbee Bryant
Food tastes like chemicals, order incorrect, unable to get ahold of management...
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November 2023 by Connie Bonser
Only reason giving one star was nothing lower. This was a last chance visit to the Keokuk Iowa Taco Bell by my husband and I and we won't be going back here. Each time all the tables were filthy, my husband and I ended up cleaning tables before we sat down. We ordered drinks and every time they were out of several sodas, diet Pepsi, Dr pepper, Pepsi. No signage saying they are out just clear liquids coming out when we try to fill out glasses. I told them there was a problem with their machine and they say, oh no, we're out. No sorry, no info about what else they were out of, nothing. This time they were even out of nacho cheese for the nachos. Who ever is doing their ordering needs schooling on inventory. This last time they had the music so loud with rapper music we couldn't hear each other sitting in chairs side by side. I asked if they could turn the volume down please and they turned it up! The visit before this one an employee was talking very loudly and kept repeating the word flatulence, over and over while people are trying to eat. We won't go back and I'm going to make sure this post is on all social media!
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November 2023 by Karen M.
How do you run out of food at 930 I the morning,staff is horrible and obviously mismanaged
