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February 2024 by Tina Deahl
Very helpful and friendly
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January 2024 by Ali Spenler
This is the worst vet around. We only go there if it’s absolutely necessary. We had a pretty sick cat recently and they had an appt available sooner than our preferred vet. Then they called me and asked if I wanted to come in an hour earlier. I said that was fine, but we live 30 minutes away so I’d be a couple minutes late. I kid you not, we were there for 2 hours! I don’t even understand why a vet appt should ever take that long. We got prescribed a med that they didn’t even have and I had to pick up from Hyvee over an hour away. Our cat is still sick a week later and our phone call has not been returned in 4 days. I spent so much money the last time I was there and they had the nerve to say “oh we’d like to see him again in 4 weeks.” YEAH RIGHT! Stand by your meds/treatments. What a terrible experience. Cat still sick and I’m out $200 and lots of time wasted at this vet. And our poor kitty :( they don’t even care about your pet.
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October 2023 by Deb Thys
They care about their patients (animals) & they're families
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October 2023 by Debbie Katcher
My pets bothe received wonderful care by Dr. Abbie. The acupuncture worked miracles with our border collie.
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September 2023 by Sara Carte
Their care for my cat and dog was top notch! Even though my cat was less than impressed to see them. They were professional and were able to give my cat his shots without incident!
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July 2023 by Sandy` Holkan
I was extremely pleased! Kitty got in for his visit very quickly and was well cared for. The staff is efficient and friendly and the cost was very fair. Couldn't ask for more and will definitely go back -Thank you. :)
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February 2023 by Maureen Boddicker
Dr. Reisdorf, Andrea and Wendy are always welcoming and knowledgeable. Comforting, too, for us and our Maggie. Thanks, so much.
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September 2022 by Holly Nichol
I recently had to pay my 16 year old dog to rest. They were more than nice and understanding, they were amazing. I picked up her ashes today and was handed a beautiful carved wooden box and a plaster of her paw prints, neither of which I expected. This is a loving caring vet who goes above beyond for the furry members of your family.
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July 2022 by cameren beck
They weren't very accommodating about getting flea meds. Most vets will work with online pet med services. They also wanted to muzzle my dog at next visit because he growled at them after getting vaccinations when I feel they roughly handled him because hes never growled at the vet office at our old vet.
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July 2022 by Debra Demeyer
The entire staff were so professional, kind, thorough and completely animal and people friendly. I had a terrible experience at another vet in Belle Plaine. It was so traumatic for my dog as well as for myself.I was desperate for medical care on the Friday before the 4th of July holiday. Not only did I receive excellent care but they went above and beyond with follow up instructions, calls and empathy for my situation. As long as my dog lives I shall never go to another vet. Thank you to the entire staff!
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June 2022 by carla kelly
I was in the area for a wedding and had my little dog with me. He needed a veterinarian and my friends here in Dysart called the clinic to make a last minute appointment on a Sunday and they got me in within an hour. He was seen by Abby who is only 2 weeks away from the due date to deliver her first baby. She was awesome, knew just what to do and got him what he needed so we could get on a plane and return to Alaska the next day. Thank you Keystone Vet Clinic, I am so grateful for your attention and care for my little fur baby companion.
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April 2022 by Angie Gorkow
Absolute worst experience I have ever had. The vet tech took my puppy and when she came back with him he was being choked by his leash. She kept trying to tell me how to raise my dog. Do I appreciate tips, yes, criticism for something that he isn’t even doing wrong? Absolutely not. She grabbed him and pinned him to the ground and “assured me he wasn’t being hurt”. Not the first time she’s done this. Will never go back and would never recommend this place to anyone. AVOID HERE AT ALL COSTS.
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March 2022 by Ericka Brokaw
My American bull dog has sensitive skin from allergies and inside of another vet telling me give them benadryl and it will change with the season Abby L. Smith finally gave my dog medicine for it!
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January 2022 by Kristin Swartz
Weren't time to get shots and nails trimmed . The vets were nice but when thewent to bring her separate from us to do nails the leash was tightly around her collar that she threw up her food. We are looking for another vet. During the time we time we have been there we have seen 3 vets in one place and not much business. I only give them a 2 .
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January 2022 by Jes Johnson
Been going to Keystone vet for a long time. Always wonderful service and they take the time to explain everything!!!
