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March 2024 by Mona Buns
WM was supposed to pick up garbage on Feb 1st or somewhere around there and then come and pickup dumpster Feb 8th. Neither has been done and dumpster is overflowing. It is now March 20
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March 2024 by alt217 06
Terrible service to rural areas and the rates of charge are well over the competitor's price. Customer service is poor and rarely helps with any issue.
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March 2024 by Jennifer Christ
Recycling pickup has been delayed several times recently and no notice given until evening
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March 2024 by Dennis Rops
great service
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December 2023 by Greg Flugum
Good company to work with, especially the driver.
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December 2023 by Elizabeth Wallace
No complaints
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November 2023 by Larry Christine
Excellent service and always helpful.
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September 2023 by Kaylene Erdahl
Our first two months of service were good. Our recycles were not picked up this last Thursday (9/14/23. They were at the end of the driveway well before normal pickup time. I am confused.
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July 2023 by Kris Wiens
I appreciate their consistent communication and service including photos if needed. But I don’t appreciate being charged for a dumpster pick up for an unclear driveway that according to their picture wasn’t even at my own house. And then the refusal to refund me for that pick up.
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July 2023 by Bonita Ames
Always on time unless unforseen circumstances. Containers are put back where they belong.
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March 2023 by Mary Metz
I will be cleaning out my sister’s apartment. I have been calling this facility to talk to a human about big bulk pickup. Impossible!! Get an automatic voice that does not address our question. Can we deliver big ideas to the dump? Do you pick up large items? Please address soon or we will leave the stuff on curb. Couches, chairs, desk etc.
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March 2023 by Kelsie Lallak
Lots of comments about service from WM, but this is for the landfill. I don't believe garbage trucks are dispatched from this location and those having poor service might be better helped by contacting WM.
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February 2023 by Jeff Knudtson
You pay for a monthly service but they just drive by and they don't pick up your garbage can when they're supposed to. When you try to call and tell them to come pick up your garbage can it takes an hour before you can actually talk to somebody And then they still don't pick up your garbage can and they say they're going what a joke .
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February 2023 by Darin
I really have no complaints with the service. In my opinion that's worth alot to me.
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January 2023 by Madaline Adams
I have twice a month pick up for recycling and on the fifth it never got picked up even though it says on the automated system that it was I called to request it be picked up a woman said it would be by the next day but it wasn't so I called again and was told "it's not in the city contract" so they said they would put a note on my account to pick up extra recycling the next time. Well the next time my recycling was not picked up and the automated system said it was not completed but a truck went by at a certain time which was false because at that time my husband was outside snowblowing and now they are saying they will come on the off week which I highly doubt.