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October 2023 by Jeff Dolan
Drove 2 hours to get there and everything was exactly as advertised - no surprises. Great team to do business with. I would go back and recommend them to friends.
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October 2023 by VorLun Construction
Absolute trash. If less then one star was possible would do that. Bought Jeep didn’t drive 30 miles engine light came on. Ended up being bad transmission. Called them basically bought as is. Looked up codes on vehicle and had a history of transmission problems. Hope they sleep good at night.
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October 2023 by Marvin Cass
Driving an hour and a half to look at a Ford F-150 at another dealer, stopped at J’s to look at a similar vehicle. Scott, along with Earl’s input, worked hard to make a deal with our trade-in. Couldn’t come to an agreement, and I was pulling out to go on to other dealership, then Solomon followed and stopped me on way out. He made both ends come together in agreement and both parties got the vehicle they wanted for the values required to finish the deal. Many thanks to all the staff at J’s.
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October 2023 by Erin R
It was my first-time solo buying a vehicle. I knew what car I wanted to drive, and they did not push any other vehicle on me. Overall, pretty good first experience!
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August 2023 by Adam M
J's Auto made the car buying experience very easy and Earl was great to deal with!
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August 2023 by Brandon Wallace
Parents bought a vehicle on July 11th and the check engine light came on before they got home. Code set for low oil pressure. Drained the oil and full of metal!! Called and talked to the Salesman Scott who told me they didn't have time to run it through the shop before they sold it. Talked with the GM and he said sorry nothing we will do to help with the issue you bought it as is. This is unacceptable. It clearly had an internal engine issue before it ever left the lot.
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August 2023 by jalen quick
Had a great experience here today. I recommend J's auto to anyone looking for a great vehicle
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August 2023 by Dave Crook
Earl went over and beyond to get the deal done. Great place to work with!
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July 2023 by Howard Johnston
Went there on a Monday morning to test drive a few vehicles. The facility is very clean. The people seemed friendly. The salesman we worked with was Scott, he seemed like a nice guy, chatted with me about people we both knew etc. Test drove the first vehicle, which I could tell had a problem with the transmission not shifting correctly, and it shook when stepping on the brakes. Scott told me it hadn't went through inspection yet, after he told my wife prior to driving it that he drove it and it drove great. We took the second vehicle out, and loved it. We told Scott we were going to lunch to discuss the vehicle, which after doing quite a bit of research decided to offer them a price that was in line with the NADA and kelly bluebook estimates of the car as a starting point. We called Scott and made the offer to him, he ask me where I got that price, and I told him. He said we can't do it for that, I told him to call back with a counter offer, he said he would call me back, so my wife and I waited around in manchester for 45 mins but never got a call. So we went home. 4 hours later I texted the dealership, they said they would get back to me, but never did. I would have appreciated a phone call on a counter offer, or even to let me know that they don't move on their price much. Very poor customer service, especially by Scott.
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June 2023 by Sheri Farrey
I wouldn't even leave one star but had to to leave a review. Don't waste your time. We drove 1 hr to be told the 2013chevrolet Silverado 2500 HD was sold that morning. But the funny thing is it's still on the website for sale. The guy was standing up by the desk didn't move shake our hands nothing. Wasn't a salesman peroid.
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June 2023 by Eric Robertson
They went above and beyond to get tires on my wife's car after I procrastinated and it was down to the wire. Great customer service.
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May 2023 by Robin Bartell
J’s is great to deal with! Great communication while helping us decide on making the trek there. Friendly and up front… Ask for Earl! He’s the best!
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April 2023 by Connor Rampage
They played the " someone else is interested and coming to look at it" when I asked if they had a bottom price, after we drove an hour to get there. They played that card on another gentleman there when we were there. SO before you go there ask if anyone else is looking at it or made an offer on it. And ask if the price is negotiable, if someone has, move on and don't waste your time.
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March 2023 by Judy Gallagher
Wonderful experience very nice and excellent service
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March 2023 by Dustin
Earl was great to deal with. He went above and beyond and personally drove to truck and told me anything he could and text me pictures of any flaws. Good honest people. I had roughly a 250 mile round trip but was well worth it.
