“The experience with Bob Stephen Motors was great. Kyle was the one helping me. I had called ahead and he had the car ready to look at. With my trade-in they offered a fair price for the new vehicle. There was no pressure and I think I was there less than 30 minutes. On the whole it was a good experience and recommend working with Kyle.”
“I have a 21 year old Mercedes SUV that is our families’ favorite chariot. Despite a quarter million miles on the clock, she still looks ad drives like new. Most parts have become unavailable for that year/model and that includes their complex mufflers and this one's number had finally come up. After a co-worker's urging, I contacted Boubins and scheduled an inspection to try and assemble a plan of action for a retro-fit. Kirk of Boubins managed the task and his plan of action costing was nicely under my anticipated outlay. No deposit/downpayment was required, the parts were ordered and everything fit together (they warned me that there might by a space issue with the required re plumbing). It all went together in less than 90 minutes as I waited and the kicker was that the invoice came in $100.00 less than quoted. I have more work for them now/am immensely satisfied. I was treated beyond fairly and I am very happy with the end product thus far. It's a real privilege to continue enjoying a magnificent vehicle into it's obsolete phase, I really appreciate that support. My next vehicle for them is a custom vehicle hand built by US Navy fighter plane mechanic. They are embracing the challenge at Boubins.”
“What a great place!! I had to stop by here on a rainy Friday afternoon at 1:00 PM. The fellas immediately started working on the air suspension on my 91 country coach in the rain!! I can’t say enough great things about this place if you are in need of repair it’s worth the drive to Manchester to McDowell’s. They are amazing. A mechanic named Bruce Jones right in the mud and the mug, and did what he had to do to get my bus level and back on the road. Thanks Bruce thanks McDowell truck and trailer repair team you guys rock!! Honest and affordable I have finally found my new bus and heavy duty truck repair shop!”
“Best customer service we've experienced in a long time.. When the owner personally takes care of an issue and has that issue taken care of within the hour says a lot about a business. Thanks guys! You know we'll be back!”