UScellular is a company that connects millions of people, businesses, and government operations through its award-winning network. They offer a variety of products, including the latest smartphones, accessories, high-speed internet, and connected home solutions. Customers appreciate the store's friendly and helpful staff, with several reviewers highlighting employees like Kylee, Jasmin, and Jenny O’Hara for their excellent service. Many mention the staff's patience, clear explanations, and willingness to assist with issues such as transferring phones or saving important messages. Despite some customers traveling longer distances to visit the store, they find the service worth the drive. The company values providing exceptional service from real humans and strives to make the experience better for every customer. Overall, UScellular is known for its reliable network and dedicated staff committed to helping customers with their communication needs.
Lola, at the Maquoketa Iowa store, went above and beyond the call of duty while setting up new lines for myself and my son, and she had a great attitude.
May 2025
We have had Kylee for both visits at this location so far and she is the reason I chose to come all the way back to the Maquoketa store! We do have closer options like Lisbon and Muscatine but the drive is worth it! 🫶 thank you so much Kylee!!!
February 2025
Had to Transfer to a New Phone. Jenny O’Hara was the associate that helped out. She Was Excellent. Very Good Customer Service!
