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December 2023 by Molly Stover
If I could give them zero stars I would. Went to this location to cash memorial checks with my father for my mother who passed away recently. The lady who helped us “Angela” and another lady whose name I didn’t get were extremely rude and unhelpful. Stated my mother’s name was not on the account anymore (because she’s dead and we had to take her off the account two weeks ago) and questioned us like we were criminals. Suggested that we go to a different location where people would know us? They also said we could not cash memorial checks and they would need to create a different account for them? Unfortunately we needed to cash these checks to be able to give the money as donation to a non-profit organization in my mother’s name. They also did not even ask for my father’s identification or a letter proving he is the executor of the estate. Extremely disappointed by the treatment we received at such a sensitive and difficult time. I would not recommend this location to anyone.
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May 2023 by Noel
If you are in need of some emergency cash , stay clear of this bank. They will let you over draft then add a fee the same day . Wells Fargo is much better. Atleast they give you a 24 hour grace period and not so thirsty to add a fee like this bank is
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July 2022 by Bryan Galde
Great to see new Marion branch open again. But epic fail on whoever designed the drive up . Hard to pull into, way to low .
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August 2019 by yoboi jamal mitchell
The same staff from Gaurantee Bank. Love the friendly staff. Couldn't be any better
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March 2018 by Timothy Godsil
One of the few banks that not only has a free checking account, but actually pays you to bank with them! Very friendly atmosphere where the staff knows you by name. The cookies are a nice bonus, too!
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July 2017 by mike steger
Good bank with nice people.
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March 2015 by Adam S
SUPER Easy to work with, Awesome people, never have had any major issues with this bank.
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January 2014 by james pierce
Very friendly and locally owned makes it nice
