-
September 2025 by Vonna Hayes
This has been a great experience for us being first-time shoppers in searching for a water conditioning system. The response time and appointment were amazing! Then our representative, Josh Rodriguez, brought a first rate presentation of the perfect system for us. His personal care, listening ear, warmth, knowledge and professionalism were/are FIVE STAR quality! Culligan has earned our respect and business due to Josh's genuine business qualities. THANK YOU!
-
September 2025 by Stan Hayes
Joshua Rodriguez was an amazing representative and showed great knowledge of the system that would accommodate my home. The pricing was addressed and we found the right fit for us! We didn't feel pressured at all just satisfied!
-
June 2025 by huckfinn1111
Their service manager Bryan Osborn is a great guy. He's willing to go out of his way to help you. I'd use Culligan just because of him! I highly recommend him and Culligan.
-
March 2025 by Barb Snobl
Josh stopped on a weekend to check the water and water softener. I thought it wasn't working appropriately. After testing the water and assessing the softener, he made a couple of adjustments and said it is fully functional. Should last many more years.
He was honest and didn't take advantage of the situation. No charge for the time spent checking everything out.
I highly recommend Culligan Water in Marion.
-
October 2024 by Mike Rickner
The Culligan technician was on time he did the installation quickly and neatly there were no wasted steps. He answered all my questions and showed me why my old water softener failed. When finished with the installation he cleaned up the mess.
-
August 2024 by Daniel Mills
I am very, very happy with the installation and service that I have received from Culligan of Cedar Rapids!
My old soft water conditioner had finally given out, so I did quite a bit of online work to find a replacement!
A lot of companies are capable of providing a great product, but I didn't want my water-softening system to come from a Big Box Store. I wanted and needed a more personalized system with a great name and a reliable brand.
I chose Culligan for their unbeatable quality and national reputation!!
I also need to recommend their sales agent, Joshua Rodriguez! He came out to my home and did a thorough evaluation of my old system and updated me on the new and improved technology and the various options that have come about in water softening since my system had been installed over 20 years ago!
And, his company had financing options!! Nice…
Speaking of “nice,” you will find that Josh will be a great guy to work with!! Give him a call at Culligan of Cedar Rapids/Marion! ?
-
July 2024 by kevin chada
Culligan Refused warranty of Culligan installation after water softener hose ruptured 3 months later. Do NOT EVER USE THIS COMPANY.
I needed a home water filter installed, and my water softener moved to accommodate the water filter. Culligan installed the plumbing from the water filter to the water softener and moved (installed) the water softener to its current location.
Unfortunately, the plumbing failed when we were on vacation and our basement was partially flooded. When we realized it was the water softener we repaired the work and contacted Culligan for their promised installation warranty. The owner (snake oil salesman) came out to look at the damage.
Days later he finally contacted me, only to tell me that it was not Culligan’s fault and pointed the finger at the company who originally installed the softener, before it was moved/installed in its current location, by Culligan. That’s weird?
So to understand=Culligan installed the plumbing, moved/installed the water softener to its current location, I paid for them to do this, they stated that their installation is warranted.
The part in question that failed was a simple black hose running from the plumbing (installed by Culligan) to the Water Softener (installed by Culligan) but, as silly as it sounds, that black hose, connecting the plumbing to the softener, that failed, apparently is the only piece NOT warranted by Culligan (hmmmm), thus they are not responsible for the damages to my home. How does that make any sense to any person, any where?
Because of Culligan, I have mold in my basement, where my 2 year old son plays. The carpet has been removed and a salvage team called.
Culligan moved the softener, installed the plumbing, it is Culligan who is responsible to ensure that ALL plumbing, connections, and installation , etc. are installed correctly and securely. They failed at their job and are now trying to blame everyone except themselves to get out of responsibility for the damages to my home.
-
July 2024 by Jim Hoffman
I purchased a mineral replacement filter for our RO system last week, and after cutting the tubing to install, I realized I couldn't even reach in to attach it and we no longer had any RO water!! Called the office at 4:30 and Mark called back and said he would be over in 45 minutes. He came at 5:15, reattached the hoses and got us back in business. Just a great guy, and great service. Saved me! Thanks you SO much.
-
May 2024 by paul collingsworth
Service and sales were excellent. Our water never felt softer.
-
April 2024 by colleen kasemeier
From the first call into the office to Josh stopping by to Patrick doing the install everything was amazing and each person took an extra step in this process.First they made my day off work on short notice.Secong they made the contract with Josh fit into my lunch schedule and third fit the project in to my day off with a two day notice.Thats not even counting the amazing promo, install and professionalism showed by all.Thankyou for a great experience and please shop and support local deserving folks here in marion ia.
-
April 2024 by Reggie B
After my kids and myself were hit with skin issues due to the quality of water in Cedar Rapids, IA something had to be done about it right away. Looking online for water filters ot some sort I came across Culligan. They were able to get me scheduled for a free consultation which I ultimately ended up being sold on due to the pricing and longevity of the equipment. I no longer have to deal with skin problems nor soap scum. The water feels so soft you'd think soap was coming out of the shower. Rather that had anything to do with the installation or the quality of the salt used I'm still happy I chose Culligan at the end of the day. The installation process was also quicker than I expected and as quiet as can be.
-
April 2024 by Scott Breckenridge
Culligan Water softener that we had installed is absolutely great. Josh the sales rep was very professional and knowledgeable about his product and has checked in to see how things are going. The installer of the system was also very informative of how it all works and conducted himself in a very professional manner. Very happy with Culligan and would recommend anyone to use their services.
-
April 2024 by Kevin Meyer
I was very impressed with Josh, the Culligan service rep who assessed our 25 year old water softener and explained some potential issues. He did not say we should replace it but pointed out some obvious areas of concern. I asked for information on their systems and decided to replace our old one. No pressure, just information I wanted, and I decided to upgrade our system. Thank you, Culligan and Josh.
-
April 2024 by RB16
Marc and his team are the best. We purchased a whole house water softener, including the carbon pre-filter system, and 2-gal drinking water system (2-gal fits our needs). We couldn't be happier. We chose to have the drinking water system connected to the fridge instead of a spigot at the sink. We get get crystal clear ice and drinking water! The water softener works great, and we look forward to many more years. We live in Marion and everyone knows how hard the water is here. Culligan has a great reputation and this location is no exception! Thank you, Marc, Josh, and Diane!
-
March 2024 by Landon Smith
The employee that came out was friendly -no issues there. I was quoted a price for a new unit and was asked to pay before the work was done which I normally don’t do for several reasons. I was also told they charge interest for rent to own options. I called a different company and got quoted about $1,000 cheaper and no interest for rent to own. After explaining that I was going a different route, I got a call saying they would like to work with me on price. Not sure if that’s a pro or con but to me sounds like I’m at a car dealership and they’re overpriced. I was told the unit I would be getting from the other company wasn’t as good as theirs but the 1 or 2 reasons wasn’t worth paying that much more, so to each their own. I would not buy from here.
