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January 2024 by Kayla Underwood
Michelle was so helpful and kind getting my renters insurance set up for me. Lissa was also very helpful adding my leasing company to the policy. Highly recommend!!
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January 2024 by Chelsey Bowley
These people are always friendly and prompt when meeting my requests. I know what to expect from them, and that keeps me coming back!
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January 2024 by Anna Blanchette
Highly recommend Michelle for all of your insurance needs. She has been my agent for several years! Her team has been so helpful and accommodating to ensure that I have exactly what I need for my home and business insurance.
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November 2023 by Hailey Whitmore
Michelle and her team are always so friendly & helpful! I have been going here for about 9 years I believe. I won’t go anywhere else. I appreciate you guys so much! ☺️
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September 2023 by Andrea
I've been with Michelle and her team for so many years that I've lost count. Maybe 15? 20? I've stayed because they're great. I appreciate the helpful and down to earth customer service, especially through the derecho. Keep up the great work, team!
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September 2023 by Mary Stubblefield
Everyone at the office is very friendly and helpful. I have been using Michelle as my agent for over 20 years now and they have helped my husband and I through all stages of life. We had a natural disaster hit and were very well taken care of, we have 2 additional drivers now and they have always made sure we got the coverage we need. And when my teenage son was in an accident (not his fault) they fought the other company to get our vehicle fixed without us having to worry about it.
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June 2023 by Heather Maltry
amazing staff got me a great rate on my car and renters insurance, half of what i was paying elsewhere!
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May 2023 by Linc Aldershof
Just an average Joe here, but this insurance agency treats me like we are best friends whenever I need something. Very friendly, which helps make my premiums worth the money. I can't say enough nice things about this agency and the people who work here.
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May 2023 by Linc A.
If you're moving into the area or just looking for a new agency for any reason, this is a great place to look. The people are very friendly, always treating me fairly, like we've been friend for ever. I can't imagine going anywhere else. Thank you Michelle and your team of professionals.
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December 2022 by Goldfinch Meadows Apts. and Rock Ridge Condominiums
As a Leasing Agent at Goldfinch Meadows I highly recommend using Michelle Havener for Renter's Insurance and also bundling their car insurance. Michelle and her staff are very accommodating, helpful and speedy. It's always nice to get great feedback from our Tenants about their experiences! Keep up the Great work Michelle Havener and Staff!
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April 2022 by Lori Janko Wilke
Michelle is a great insurance agent. State Farm's rates are excellent too!
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February 2022 by Adalie Allen
Michelle has a great team! They are so thorough and know exactly how to make switching easy!
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February 2022 by Allie Hewitt
Michelle is amazing to work with and makes it such a smooth transition!
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November 2020 by Jerry Cleveland
Michelle and Lissa have been amazing in helping me sorting out multiple claims related to the Derecho storm August 10, 2020. They were always responsive to any of my requests over the past 5 or more years but really stepped up to the plate in the aftermath of this devastating storm. I am grateful for them both and highly recommend this agency for all of your insurance needs.
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June 2020 by K. David Ladage
Insurance is one of those things that is a necessary evil. Nobody wakes up in the morning and says, "I really want some insurance today!" No, what they say is "I really need some insurance." And insurance is a funny thing -- it is one of those things we buy and pay for and hope to never use. But when it comes time to use it, you really need to have the best product you can afford, and you hope (and pray) you have the best team of professionals in the background to help you navigate the treacherous waters that can come about.The best team of professionals I have found for this purpose is Michelle Havener and her team (hi, Lissa!). They are quick to respond to even the most odd inquiry, they are friendly and helpful, and they are honest. And that last one is, perhaps, the most important quality one can look for in the insurance business.I am very happy to have them on my team. They have proven incalculably helpful each time I have found that I need them. Thank you, Michelle (and team), always.