Advance Auto Parts at 2701 4th St SW in Mason City is a helpful and well-organized store offering a variety of automotive aftermarket products and free services. Customers can find leading brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store provides free battery testing, free battery and wiper installations with purchase, free engine code scanning, and free starter and alternator testing, along with free battery and oil recycling. Signing up for the Speed Perks loyalty program allows customers to earn points for discounts on store items and gas at participating Shell stations. Customers praise the store’s friendly and knowledgeable staff. Employees like Tiffany are highlighted for their instructive, genuine, and pleasant attitude. Tiffany, along with Jeff, are commended for their professionalism, patience, and problem-solving skills, especially when helping customers with complex or urgent vehicle issues. They are described as calm, creative, and thorough, often going above and beyond to ensure customers feel safe and supported during stressful situations. Many reviews mention how the staff’s kindness, honesty, and dedication turned challenging moments into manageable experiences. The store is also appreciated for its cleanliness, organization, and ease of finding products. Customers feel confident in the service provided and trust the advice from staff members. Overall, Advance Auto Parts in Mason City is recognized for its helpful staff, quality products, and convenient free services, making it a reliable choice for automotive needs.
Very professional and they actually care about their customers.
April 2026
Everyone here is so kind and extremely helpful! I am truly grateful towards this team of hard working individuals, especially Jeff & Andrew! Thank you so much for your help!
March 2026
This isn’t my normal go-to store but they were the only ones that could get the belt I needed so I didn’t have to triple the money at the dealer
