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March 2024 by Susan Brown
Every experience here has been 5 star. Love the people. Even when they are really busy, they stay friendly and calm which isn't always easy I know. High recommendation north Iowa
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March 2024 by Victor M Tiburcio III
The good people at Big O Tires are extremely professional, caring and knowledgeable. I was recently in for some aftermarket wheel tire installation and they called me out back to show me some details pertaining to my wheels purchase. On top of that, they were proactive in keeping my vehicle clean by offering to place my OEM wheels and tires in plastic so as to not dirty the interior of my car. Remember, it’s always the smallest details that make the most lasting impact. Check them out and at least give them a shot at earning your business.
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March 2024 by tanner koeff
This store was amazing great staff the Manger Dan was kind and cared. took the time to explain everything to me and the tech Jr came out and explained what he was seeing on my truck .that was making it shack they did an amazing job and I will be sending all my friends and family here for now on they where even good with my kids and listened the my sons bad jokes and to my little girls talking about how she wants to work on cars if I could give 10 stars I would
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March 2024 by Queen Cakes
I will never not go to Big O for my vehicle needs; Dan was polite and answered all my questions and the staff in the garage handled my vehicle with care ans got the job done. 10/10 recommend to everyone
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March 2024 by Tom Schreiner
There was a mix up and I showed up without an appointment. They got me in and got the job done quickly.Great service and friendly place!
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March 2024 by Alan Berneman
Helped us out on a Saturday attending. Thanks guys
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March 2024 by Rachel Young
I’ve been coming to Big O Tires for many years now. My husband’s schedule doesn’t leave him much time to deal with tires so I do most of the tire buying. I have always felt like I was treated with respect and honesty. As a female customer I really appreciate this. The guys are always super nice and helpful. I never feel undermined or pushed into anything. Big O Tires is the only place I like to go!Thanks Dan for great service today!
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January 2024 by JULIETTE BEAUDRY
I jumped my car early this morning after a frigid weekend. I called Big O while it was warming up to see if they could get me in to replace the battery. Dan Bruno the manager said "Come on in!!" On the way my fan was rattling badly so I asked them to check that too. The cabin filter was bad and the rattle stopped. And my car is starting right up. Dan was friendly and the whole experience quick & easy. I'M SO GLAD THAT BIG O IS BACK IN BUSINESS!!!!
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January 2024 by Patty Carpenter
Mike and Dan awesome customer service!!! Mike did an amazing job buffing out my headlights they look like new!!!
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December 2023 by Nicole Prause
My daughter's and I were in mason city to go out to eat and have a mother daughter night we've never had the chance to do since they've grown up and left the nest. My brakes started squeaking a week or so ago, on our way to go out to eat the breaks started grinding! We looked up car places Big O Tires in Mason City was 2nd on the list and open until 6 it was 5:30. We called them up they said bring it in we'll make sure it's safe to drive. Turns out one break pad had broken and fell off, and the rest weren't good either. They stayed late fixed up the back breaks and they're checking in to some recalls that may be on it.! Offered us cookies and drinks and got us back on the road in about an hour!!! Wonderful service and even hospitality as our plans got rearranged for the night! We had a great time getting to know you! Thank you Dan and Mike! We owe you big time! They're going to call me back to schedule fixing up the rest of the it and new get tires next week, and they have financing options! Getting me fixed up before winter!!!
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November 2023 by Brandon Doyle
Dan was awesome and his sense of knowledge made me feel at ease getting our car repaired. And the remodeling of this place is amazing and very up to date with a modern look that is fresh!!
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October 2023 by Pat Torgeson
Needed new front strut assemblies on car. Manager Dan Bruno, and Xavier Patterson explained in detail what parts were needed. The parts came the next morning and were installed the same day. They also noticed the spark plugs were looking bad and had them replaced. The Mason City Big O Tire personnel did a great job. Very happy with the workmanship. Highly recommend.
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October 2023 by MarksWebsites “MrMark”
I’ve been going to Big O for years. Great people to work with. Fast. Efficient. Fair pricing.
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August 2023 by Kim L
Googled the directions, big hassle to go early (I live hr away) and their closed up? I called, and no one answered, but no uncommon in small shops.
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June 2023 by brad pitman
Always great service from the staff here at this location, the best in the tire business
