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August 2023 by Loni
Our family shops at HyVee Drug daily because of its convenient location to our home. The store manager is very friendly. Today I encountered the assistant manager when asking about the pricing of an item, and was very disappointed how rude she acted towards me. As a regular customer to this specific location, friendly customer service would be appreciated.
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July 2023 by Neil Marshall
They remember ME, and what MY needs are. Very helpful.
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May 2023 by Michael Young
I like this place at my Pharmcy there nice and I appreciate them however Stephanie is just so rude to people but Jovanna she is great I recommend her any day than Stephanie jovanna is really nice to people and it makes a difference I just don’t like talking to Stephanie and she just talks so fast too and you can’t even understand her Stephane needs to find a Job she likes cause she hates this apparently and people don’t even wanna talk to her and lastly Candace is so rude she is disrespectful to anyone and she is a Terrible human that does not deserve to work anywhere but home she is so terrible to people and does not do what people ask never in a million years I would write this but Stephane and canard both needs to be diets is retired they hate their jobb and I want them to hate their job Candace needs to step up
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May 2023 by Marci Turner
Switched from using my paid medsets to SureMed weekly pill pack. And never gave me back my medsets I paid over the counter. Each medset were $10.00. I needed 4 of them which came to $40.00. Pharmacist employee obviously through them UN their trash. They treated it as if they owned my medsets, and treated it as if not a big deal.
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February 2023 by Frank McLain
Terrible pharmacy! If I could, I would give it zero stars. Every single time I stop in to get my medication it takes at least 30 minutes to an hour to get them filled. This has been going on for months! They always say it'll be a few minutes, and I sit there and wait, and wait, and wait. Every single person in front of me in line gets their medication within 5 minutes! Complete waste of my time! Very, very frustrating!
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November 2022 by emily jacobs
Worst pharmacy around. My 1 year olds prescription was called in at 11am from the Dr's for a basic antibiotic. I came at 12:30 to pick it up.They made me wait 25 minutes twice telling me to come back for it to be ready and still not ready with a sick child. I live out of town and had to get the prescription before going home. Sara at the drive thru was very rude and not helpful. I suggest to find a different pharmacy to go to.
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November 2022 by Michelle Russell
I went there with my special needs uncle new prescriptions. They were so helpful in helping him with his insurance needs.
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April 2022 by Maggie Wegener
The girl I dealt with had no idea what she was talking about. When I asked to talk to a pharmacist she couldn't be bothered to go get one.
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March 2022 by Lea Augusta
My prescription was called in at 9:30 am. I called at 3:30 pm to ask if they'd received it.The answer was yes and I was *promised* that it would be ready for me at 7:00 pm when I got off work.Guess what?Not only did I have to recite my birthday multiple times, MY PRESCRIPTION WASN'T READY!It took them THREE AND A HALF HOURS for the incompetent Hy-Vee staff to NOT FILL my prescription.Who was the liar that took my call?Why does she think I have the time and energy to drive to Hy-Vee just to hear that she failed me?
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March 2022 by Lori Orpen
Deann and margaret very rude. Went to get my medication and the bag was thrown at me after I said I was changing pharmaciesI do not think they know what they are doing
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February 2022 by Mitch Gladue
Great rx staff. Just beware the website shows open 8 am....Yet its not open till 9:00.
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December 2021 by Jane Ramon
My grandson michael goes into pharmacy to ask questions about his prescription and they are always so nice and take time to listen to his concern . I.will.be changing my pharmacy to Drug town soon
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June 2021 by Whatever Bitch
Pleasant service cashier.
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March 2021 by Laura Weers
Very nice and friendly staff.
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October 2020 by Cynthia Korn
Personnel were polite, pleasant and quick!