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September 2023 by Linda B.
Have best selection in town And great service . I go there absolutely every day. I can find unusual items there that no one else carried
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June 2022 by Ruth Topp
I ordered 2 dozen roses to be delivered the next day. I received a email message that they didn't have what I ordered in stock, it would be delivered 3 days later and would receive a $13 credit for the inconvenience. The bouquet that was delivered late, included 3 roses and a bunch of carnations. I know that 21 roses costs more than $13. Also, why would I want a $13 credit for something that didn't deliver accurately the first time?
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June 2022 by Kathy Balek
I would like to shout out a big thank you to the floral department at Hy- vee west for coming through in a big way. I needed to send flowers for a funeral back to Mason City and I am in Arkansas and was worried about if it would be what I was asking for with a limited description and not being able to visually see anything . I saw a picture today and it was more than we could of ask for they were absolutely amazing and beautiful . I don't recall the gentleman s name but he was absolutely kind , helpful , understanding and friendly and did a awesome job making my vision of what I wantedhappenSo a big thank you ....
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May 2021 by Kelly Welker
Birthday cake was delicious! Thanks for the delivery!
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October 2020 by Craig Peverill
Great customer service! Great fresh produce
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September 2020 by Christina Yates
Wonderful checkout people! Today we had Sydney! She was fabulous! Wanted to work! Checked and bagged!!! And was super nice!!!
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July 2018 by Genevieve Lepird
Always helpful yet let you browse. Ready to take your order when you are ready. Arrangements are beautiful and fresh
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June 2018 by Marko P.
All the Hy-Vee are a waste of money. Extremely overpriced and fake service. They make it sound like you owe them something if you ever need to make a return or there is an issue. Highly trained fake empathy that will get nowhere. Best to just go to a real grocery store than a fake overpriced Hy-Vee that'll take all your money for something you can get at another place for at least half the price.
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March 2015 by Matt U.
I do love me a good Hyvee! Having one around is like have your own little vacation stop that happens to be shared with everyone in town. Hyvee is starting to standardize how many of their stores look and feel, and it's a nice touch. This one is no exception. Excellent selection, including a nice cheese area (A must for us!) and friendly employees. When you're away from home, it's nice to have somewhere like Hyvee that gives you a little taste of being back home!
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June 2013 by Matt Townsley
Starbucks now open inside
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November 2012 by B W.
I'm glad that HyVee supports our young people by hiring them to work there. It's frustrating when there is no supervision of these young people. There should be adults to supervise them (Managers) and help them develop good customer service skills on the job. I was very dissapointed in the service I received for my bakery order. The service recovery was not very good. Conversely the deli did a great job and even attempted to make amends for the bakery issue/mistake -- thank you!
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June 2011 by Michael G.
Walking around in this store, I feel like I'm walking in a backwards store. I never get a good feeling while walking around in the store. It was an old Cash Wise store back in the day, maybe they had it that way.
