Jackson Hewitt Tax Service in Mason City provides professional tax preparation and year-round support. The tax preparers are described as wonderful, friendly, and patient, with great customer service. They truly care about getting clients the best refund and do everything they can to do so. Services include expert income tax preparation for federal and state returns, with a guarantee for the biggest refund and lifetime accuracy. The preparers take time to explain tax situations and provide helpful recommendations for the future. They also assist with payment arrangements if needed. Many clients have used the service for multiple years and highly recommend it. The location is at 4151 4th Street SW inside Walmart.