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November 2023 by Laurie Brown
I am from Omaha, and discovered my tire was very flat when in Mason City last week. I was fortune my discovery took place next door to Pritchard Nissan! Zach Abbas, in service, took care of everything. Unfortunately, I had driven too long on the damage, and while they didn't have the tire I needed in stock, he called around and found it for me in town. He handled it all very quickly, putting the donut on so I could drive safely to get the new tire, and was so kind about it. I definitely would recommend them for anything with the kind of service they provide. Thank you, Zach!
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October 2023 by Lisa Hansen
I love my new Nissan Murano! Thank you to Tim O'Keefe for making my purchase a wonderful adventure, and to all the staff for their friendly help. Thank you, Lisa Hansen
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October 2023 by Joanne Anderson
A big thank you to Zach and Brayden for diagnosing the problem of our Rogue and getting us back on the road so quickly!! They were very knowledgeable and professional! I would recommend their services to anyone.Joanne Anderson
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June 2023 by Anna Vaagensmith
They are super helpful, go above and beyond. And ask for the punch card for oil changes!
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May 2023 by Sybil Soukup
I had a great experience buying a car from Tim O'Keefe at Mason City Nissan. I had looked at their available vehicles online and had a list of cars I wanted to take a look at in person. I met with Tim and he gave me the details of each vehicle and discussed how each would meet my needs and expectations. With Tim's guidance I was able to find the perfect car for me! The paperwork process was fast and easy and Tim did an excellent job of keeping in communication with me throughout the entire process.I could have purchased a used car from a number of different places, but I chose Mason City Nissan specifically because working with Tim O'Keefe was such a positive experience. He is welcoming, friendly and has a wonderful personality. He truly enjoys his work and it shows in how he treats and interacts with his customers!Thanks Tim and Mason City Nissan!!
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May 2023 by Cory Mosiman
Nothing but great things to say about this dealership. I have 2 vehicles from here. We bought the 2nd because of the excellent service and professionalism from our first purchase. The sales team is top notch, knowledgable and professional. Management is involved and available. (No scooting off behind closed doors to check on some numbers) The finance team is sharp and efficient. My favorite is the drive-in service bay and the great techs on site. I would recommend this team 10 times out of 10. We love our Nissans.
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May 2023 by teresa kellenberger
After purchasing my 3rd Murano from Branden, we finally hit a snag. My Murano had problems, which Branden went above and way way beyond to rectify. I have never had a better experience. Wish I could give him 10 stars!!!!!
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April 2023 by Justin S
Service center was great! Passing through on the way to Minneapolis and had check engine issue. Service took care of me right away
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March 2023 by Helen Blank
Mark is so kind and knowledgeable. He is always so posed over the phone, and gives the most outstanding customer service.As a single female, it is such a breath of fresh air to trust someone in this line of business!
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January 2023 by Alex Miller
I had to talk my car here for 2 recall it was fast ty so much
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October 2022 by chad harvey
Great dealership, honest upfront pricing, And they're not charging over invoice for their vehicles. Nice to find an honest dealership
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September 2022 by brandon Olson
This dealership is amazing! Best service you could ever ask for! They always find a way to take care of you I have now bought two vehicles from them and they have done all my services for both of the vehicles They’re always fair and honest its a place I can trust to take my vehicle For service and maintenance and they will tell you what’s wrong and not try to add any hidden costs or fees or unnecessary repairs glad to be customer for life.2018 Nissan Altima2022 Nissan Pathfinder
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December 2021 by Tim Berger
Awesome experience. Fair trade given. Salespeople were great, very informative and friendly (Tim Davidson). Finance manager explained everything well. Owner went out of his was way to make sure my experience was great as well. Love my new Frontier! Would highly recommend.
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October 2021 by Ray Mel
Thanks to Ian A., I was able to avert a potential disaster. Someone tried to use my name to purchase a car. Once Ian realized the paperwork did not add up, he stopped the transaction, and took the time to find me on the Internet in another State to inform me of the situation. My faith in humanity has been restored. Congratulations to Nissan for hiring the right honest person! In the past, I was not a Nissan person, but now I’m a Mason City Nissan patron. Best Nissan dealership. Thank you Ian!
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September 2021 by James Latham
Beautiful facility. Salesman Tim O'Keefe was very helpful as was the rest of the staff. Would buy a car again from them.