Menards, a well-known retail store, offers a wide range of products, including farming, electrical, and appliances. Customers appreciate the store's savings and rebate programs, which provide them with significant discounts. The store's friendly and knowledgeable employees, such as Charlie, Greg, and Trey, have been praised for their excellent customer service skills and willingness to assist customers in finding the right items for their projects. However, some customers have expressed dissatisfaction with the store's rebate system, which they consider a "scam" as the rebate is provided in the form of store credit rather than cash. Additionally, there have been instances where customers experienced issues with the availability of specific items and the knowledge of employees in certain departments. Overall, Menards is a popular destination for customers seeking a wide selection of products and significant savings, with a generally positive customer service experience.
Charlie helped us locate items for our next project. This guy is incredible. Charlie was thorough and kind. He stayed at our side answering questions and helping us choose the right items. Excellent customer service skills with such a friendly attitude...Thank you Charlie!
July 2024
There's nothing wrong with this Menards but I gave it three stars because of the 11% rebate scam. What a joke. It's not even a rebate because you have to spend the money in the store again because it's store credit. That is, if your rebate actually shows up, which twice now mine hasn't.
December 2023
Nice,polite and helpful workers. Big clean store with a lot of great products.
