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December 2023 by Phatman 46
The staff is very knowledgeable and had just the right part!
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October 2023 by Jason Rewerts
Nice place to get your auto parts and supplies for your vehicles
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March 2023 by Tom Mills
Very knowledgeable staff and great service
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January 2023 by Sheila Rick
Always feels like a guy's domain intimidating and uneasy. But hey what do I know
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December 2022 by Jennifer
Needed to replace a taillight before a trip. didn’t want to risk getting pulled over and slowed down so that we wouldn’t be late to our show. Ronnie said they would do 2 day shipping and it would be there in time. Then found out later we were charged for fast shipping and the part wouldn’t even be in for a week. 3 days after we needed it.So we paid extra for what would be regular shipping and have to go with a broken taillight. Then when talking with Rob, his solution is to refund the shipping, as well as refund for the part and they’re going to ship it back to the company. So now we have to go through the hassle of reordering the part somewhere else, because the staff is so inadequate. Absolutely unacceptable service.
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November 2022 by Patricia LENNING
Great service every time.
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October 2022 by Adele Heilskov
So grateful this store had exactly what we needed. A very helpful and friendly staff.
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October 2022 by J Jones
Needed to replace a taillight before a trip. didn’t want to risk getting pulled over and slowed down so that we wouldn’t be late to our show. Ronnie said they would do 2 day shipping and it would be there in time. Then found out later we were charged for fast shipping and the part wouldn’t even be in for a week. 3 days after we needed it.So we paid extra for what would be regular shipping and have to go with a broken taillight. Then when talking with Rob, his solution is to refund the shipping, as well as refund for the part and they’re going to ship it back to the company. So now we have to go through the hassle of reordering the part somewhere else, because the staff is so inadequate. Absolutely unacceptable service.
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October 2022 by Jennifer Jones
Needed to replace a taillight before a trip. didn’t want to risk getting pulled over and slowed down so that we wouldn’t be late to our show. Ronnie said they would do 2 day shipping and it would be there in time. Then found out later we were charged for fast shipping and the part wouldn’t even be in for a week. 3 days after we needed it.So we paid extra for what would be regular shipping and have to go with a broken taillight. Then when talking with Rob, his solution is to refund the shipping, as well as refund for the part and they’re going to ship it back to the company. So now we have to go through the hassle of reordering the part somewhere else, because the staff is so inadequate. Absolutely unacceptable service.
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September 2022 by Iam Me
Depends on whose working and what store you go to some of the guys are very helpful. And some dont care about anything but the clock striking the time to go home! Somethings are a little spendy for the quality of items and some are lower priced things that you can find else where, you just pay more.
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August 2022 by Tony Gatton
Great place cheap parts and they getu what u need quickly
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July 2022 by Mike Chapman
Great place to buy auto parts for any type of vehicle, stop in and see what we can do for you, hour's are 730am-9pm Monday thru Saturday and 9-8 on Sunday
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June 2022 by Joe Randall
I was looking for a dealer only hub bolt that GM discontinued. Both local dealerships didn't have it. O'Reilly's on Federal said dealer only as did Tom Hovelands Napa and Advanced auto. As a last resort I tried O'Reilly's on 4th St. Across from the fairgrounds. There's was listed as dealer only. The associate cross referenced a Dorman number but it wasn't correct. Then he says hold on and broke out a digital caliper. Within a couple minutes he had an exact match that supposedly didn't exist. Amazing service and knowledge. No one else in Mason City had a clue. Now we don't have to postpone a trip to Mayo for my better half. Thank you O'Reilly's on 4th !
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June 2022 by Boni Logue
Very helpful and fast service.
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May 2022 by Brian Yutzy
They found me the part I needed at a store 2 hours away and called ahead to make sure it would be waiting for me. I would have been stuck for a couple of days otherwise as everything local needed it to be shipped in.
