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October 2023 by Martin Meindl
Easy to rent, good people!
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June 2023 by Acoya Zubrod
Honestly I dont even know where to begin with this review. What I do know is I definitely would suggest going else where. I had my storage unit for 2 years! Then beginning of June I go to get my stuff and clean it as I was going to be moving. When I arrived I noticed it looked like someone attempted to break into it. But the lock was till on. I tried to opened it and my key wouldn't work. I then tried to call multiple times with no response. I then had to call another number to get a response. Turns out someone attempted to break into the units where mine was at but they said they didn't get into it and then replaced the locks and would meet me for the key. When I got the key and began going through my stuff I realized I was missing things and there was a bag of stuff that wasn't mine. I called the lady back and she said I would need to make a police report. Mind you this whole time I didn't know the time frame of when my unit was broke into so i asked a time frame cause the police would need it. She said it happened 2 weeks ago.....2 weeks and they didnt bother to notify people. Needless to say...best to go to a different place that will notify you when your stuff may have been stolen!!!!
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June 2021 by Donald Jones
Very great and very sweet nice manager to work with when it comes to the price checking on what space you need for storage so Don't wait until it's too late pick up the phone and lets make a Deal
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January 2020 by kathleen robinson
Horrible!! Would never recommend them. There was a leak in my storage unit and they never responded to my inquiries. Will see them in court. Well over $2000 in lost items including antique furniture passed down from my parents
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January 2020 by Dari Marino
If you have to unexpectedly move out and have prepaid a month or more they will not refund the prepaid amount. I would caution anyone from using the multiple month payment option. I hope this kwarning prevents other customers from being taken advantage of. Good luck getting your deposit back also. Very disappointed with this company. I should of waited for Monroe Storage to have an opening.
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November 2019 by Average person #274
Good storage space and I like the location it's near my house
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September 2019 by Cassie Funte
we had a hard time finding any open units and at the last minute she helped us out and was willing to meet us right away. we originally got one small and one big unit but ended up not having enough room so she told us just to move stuff from small unit to big one close to our other one. once we left we thought she owed us fifty and come to find out she owed us eighty not to many people would be that honest and straight forward. loved my experience there and would definitely go back in future if ever needed. hands down best units in town and amazing people to work with!
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September 2019 by Pat Frisby
Good service. No staff on premises.
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December 2018 by Chase all house video film 2019 Holste
Even with some bad luck with several weird situations, Matt and Julie have been available and willing to help with whatever needed. The bad luck issues weren’t anything they could have prevented. I appreciate their open communication and that, while still learning about the business, have gone out of their way to be great owners.
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September 2018 by Robert Pals
Great place, great owners. Thanks
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June 2018 by Lisa Holste
Even with some bad luck with several weird situations, Matt and Julie have been available and willing to help with whatever needed. The bad luck issues weren't anything they could have prevented. I appreciate their open communication and that, while still learning about the business, have gone out of their way to be great owners.
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June 2018 by Leona Walker
Excellent rating plus! Very friendly and all around great people. Highly recommended!
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March 2018 by Kyle P
Clean secure brand new buildings. Well lit with LED lighting. Friendly owners who are willing to go the extra mile to accommodate.
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March 2018 by Becky Grover
Love River City Storage! They are such nice people and respond quickly when called or sent a message. Very nice units and reasonably priced! I recommend them anyone I know looking for a storage unit.
