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January 2024 by Ralph M.
Friendly and personable sales. So many different types of bikes and can even rent E-Bikes off their website. Huge Ski Warehouse that has such a big selection of everything ski and snowboard related. Service Center is highly professional and thorough. Great location in the middle of town.
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October 2023 by Drew Wescott
Got a bike fitting before long bike event. Received suggestions and learned a lot from the fitter. Thank you for your help and professionalism.
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August 2023 by Katie Hall
I am not at all happy with the service provided. One year old bike, everything was working great, just want bike checked over before Ragbrai. They said only thing that need attention was that they adjusted rear derailer. First time riding it after getting it back and it would skip between two gears in middle range. A few days later stated Ragbrai and fought it all week and progressively got worse throughout the week. Took into them after Ragbrai and asked to have it adjusted back the way it was before and all they said was that nothing is wrong, so they did nothing. I will be taking my business elsewhere. Victor Hall
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September 2022 by Jean Ubbelohde
Excellent service! I was impressed with the customer service and care the service department team provided. They went above and beyond to ensure I had the appropriate wheels and tires for my bike. The shop staff is very friendly and welcoming. They stand behind their work. This is my new go-to bike shop!
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August 2022 by Aaron Wood
My gravel bike suffered a catastrophic tire puncture outside Mason City last week during RAGBRAI. It was an odd tire size and the RAGBRAI repair caravan sent me to Wayne’s as the “only place that ‘might’ have” a suitable replacement tire. I showed up shortly before close and Wayne’s took very good care of me - even offer me a beer while I waited.They could not have been more gracious or helpful. Great selection of bikes too!
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July 2022 by Heather M.
Huge selection of bikes and gear. One stop shop for all of your needs and the staff is very helpful.
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May 2022 by William Maxson
I love going to Wayne's sporting goods it was really fun and they were very helpful I'm still waiting on some more things to come in from layaway yes they have layaway there too so anyone interested in getting something and wanting to put it on layaway they're more than helpful to do that for you
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April 2022 by Vince “Vinnyvern” Ankrum
Omg I got a badass bike just under 2000
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December 2021 by Scott
Sales staff were great. Helpful, knowledgeable and professional. Took my bike in for work, repairman was rude, disrespectful and sarcastic directly to my face. Unfortunate because I had told lots of people about how happy I was to get my new bike, but now wouldn't want to give business to a place that supports an employee like this.
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October 2021 by Colin Breckler
Can’t recommend this store enough. Good employees. Very helpful. Great maintenance and is generally done fast! One of, if not the only ski shop around. All of the team is really passionate about biking themselves and are quick to swap experiences or lend advice.
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September 2021 by Teresa Wherry
Great place! They helped me check over and fix a tandem bike we bought used. I loved how they were honest and upfront with me. The price was way less than I thought, and they answered all my questions. They helped me unload my bike and I love the text notification set up. Thank you all so much!!
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September 2021 by Matt Marquardt
Fixed my bike fast and completely.
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August 2021 by Adam Gabel
Always get great customer service. The guys all know their stuff!!
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July 2021 by Gail Schwartzkopf
Very attentive personnel and knew their products.
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June 2021 by Jim Gray
Seth and the whole team were great!! Very happy with my new bike and the whole experience.. I had a minor issue with my bike shortly after I bought it, Seth offered to fix the issue on his own time at my place if I couldn't get to the shop.. Excellent customer service!! Keep it up and thanks so much!!
