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December 2023 by doom nipple
Overpriced. I would go elsewhere unless you can get a quote up front (I could not). Service seems good
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May 2023 by Thad618 Blue Star
Helped me out when I was really in a bind ?THANK YOU
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March 2023 by sniperwolf075
Great people to deal with if you are having difficulties with your vehicle
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December 2021 by Carolyn Calloway-Mutchler
They are the best. Always get it done fast! Very friendly always!
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August 2021 by John Davis
Great service, was on the road working and had a power steering hose blow out. They got me back on the road in no time. Great people Great businessService: Steering & suspension repair
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May 2021 by frank guihan
Great people work here. Fast repairs.
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August 2020 by Paula Womeldorf
Thank you East End Auto! Traveling through, had a flat tire that needed repair...got us right in and on our way. And very helpful with all of our questions! Highly recommend this friendly shop.
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January 2020 by Andy Flowers
Mike Fisher and his team are very responsive to calls, even after work hours, and always do quality work on foreign cars.
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November 2019 by Blake and Betsi Smith
Top Quality Auto Repair! Mike and Paxton are excellent to work with. They do great work every time I bring them a vehicle.
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July 2019 by Eli Darling
Bad doesn't do what he says he's gonna do
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April 2018 by ironheadbiker
Shady business practice, very dishonest. I work in Mt. Pleasant, but live 3 hours away. I broke down on my way to working, having a bearing go out. I had my pickup towed here only because it was close to where I worked. A few days later I got a call confirming what I knew, plus a few other problems. I asked for an "out the door quote" and was asked if I wanted cheap, or heavy duty parts. I said I wanted heavy duty and was quoted $900, out the door. I approved the work, (all over the phone, as I was out of town). A few days later I was told the truck was ready and went and picked it up, Mike told me "sorry it was so much", then handed me a bill for $2,100 dollars. I said you quoted me $900. He said that was just for the parts. The bill showed the parts at just under $1,200, $300 above what he just admitted he quoted me! I was stuck, and needed my truck to get home so I paid the money. Then I researched the prices he charged, as the part numbers are right on the bill. The 2 hub assemblies,(as anyone would tell you, if one goes, you replace both) were found via calling local parts stores, (of which I found 3) had retail prices all under $200 per hub assembly. He charged me $414 per hub. The lowest I found was $162! Now this is for the EXACT part he used. And keep in mind, these are retail prices, he gets his wholesale, which is much cheaper so he can make a profit on the parts. So parts that would costs anyone off the street, $324, he charged me $828. $504 profit on just the hubs! The other 2 parts, although cheaper, he increased their price by roughly 3xs. 1 part was $66., he charged $158, the other was $60 he charged $188. I do not dispute his labor rates, as this is where he's supposed to make money, and so far, the work done has held up. He knew where I worked, and it's known we make pretty good money, so he decided he'd cash in I guess. I called the next day questioning the prices he charged me once I had researched the local stores, and thinking there may have been a mistake. My calls go unanswered and just to a voicemail. Obviously, if I knew this would be the results, I would've just towed it home and had it done by my trusted mechanic. I have pictures below of everything, including the bill to back this up, just not the quote, as it was over the phone. The pictured prices were from Amazon, obviously, and the local prices were a few dollars higher, but not much, and of course couldn't post pictures of part store quotes, but I'm sure you get the idea of what he's doing to customers. But the price gouging and absurd mark up is sad to see, but all to common this day and age. Take advantage of anyone you can I guess. The money is minor to me, but to others it could be major. It showed my the character of this place, and him as a person. I posted my story at work, and online to make others aware this shady business. I'm sure he treats locals just fine, and prices at a different, more honest rate, but I doubt he cares when it comes to out of town people whom he'll never see again. I also have filed a report with the better business bureau, which I doubt will amount to much, but it'll be on file at least. Stay away, find another shop in town, I can't recommend one, but can definitely warn about this one. He's a snake. Nothing more. See pictures. Or research the parts numbers I've shown.
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March 2018 by DV D
Best shop in town friendly caring owner and staff the only people I trust with my vehicle as a mechanic. Mike is the only person I will let work on my 1987 Oldsmobile Cutlass he knows carbs and classic cars through and through. When I took my car in you could tell he was genuinely excited to somthin with a V8 and carburetor come in.. definitely the right choice!
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March 2018 by Ironheadbiker ..
Shady business practice, very dishonest. I work in Mt. Pleasant, but live 3 hours away. I broke down on my way to working, having a bearing go out. I had my pickup towed here only because it was close to where I worked. A few days later I got a call confirming what I knew, plus a few other problems. I asked for an "out the door quote" and was asked if I wanted cheap, or heavy duty parts. I said I wanted heavy duty and was quoted $900, out the door. I approved the work, (all over the phone, as I was out of town). A few days later I was told the truck was ready and went and picked it up, Mike told me "sorry it was so much", then handed me a bill for $2,100 dollars. I said you quoted me $900. He said that was just for the parts. The bill showed the parts at just under $1,200, $300 above what he just admitted he quoted me! I was stuck, and needed my truck to get home so I payed the money. Then I researched the prices he charged, as the part numbers are right on the bill. The 2 hub assemblies,(as anyone would tell you, if one goes, you replace both) were found via calling local parts stores, (of which I found 3) had retail prices all under $200 per hub assembly. He charged me $414 per hub. The lowest I found was $162! Now this is for the EXACT part he used. And keep in mind, these are retail prices, he gets his wholesale, which is much cheaper so he can make a profit on the parts. So parts that would costs anyone off the street, $324, he charged me $828. $504 profit on just the hubs! The other 2 parts, although cheaper, he increased their price by 400%. 1 part was $38, he charged $168, the other was $63 he charged $188. I do not dispute his labor rates, as this is where he's supposed to make money, and so far, the work done has held up. He knew where I worked, and it's known we make pretty good money, so he decided he'd cash in I guess. I called the next day questioning the prices he charged me once I had researched the local stores, and thinking there may have been a mistake. My calls go unanswered and just to a voicemail. Obviously, if I knew this would be the results, I would've just towed it home and had it done by my trusted mechanic. I have pictures of everything, including the bill to back this up, just not the quote, as it was over the phone. But the price gouging and absurd mark up is sad to see, but all to common this day and age. Take advantage of anyone you can I guess. The money is minor to me, but to others it could be major. It showed my the character of this place, and him as a person. I posted my story at work, and online to make others aware this shady business. I'm sure he treats locals just fine, and prices at a different, more honest rate, but I doubt he cares when it comes to out of town people whom he'll never see again. I also have filed a report with the better business bureau, which I doubt will amount to much, but it'll be on file at least. Stay away, find another shop in town, I can't recommend one, but can definitely warn about this one.
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October 2016 by Blake Andrews
Mike is a great guy. We had an engine computer problem with our daughter's car. It was a tough problem to solve, but Mike stuck with it and fixed it right. First time I've ever tipped a mechanic after paying the bill. Thanks again, Mike!
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March 2015 by Jennifer hamms
After an awful experience at couple of the established places in town I started doing business at East End Automotive. I wish everyone did business the way these guys do. I've never left feeling taken advantage of and trust them 100%. Don't bother taking your vehicles any place else.... Mike and his gang are the BEST!
