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August 2023 by Mark
I HIGHLY recommend Lynch Ford. We bought our previous car from McGrath, which was an absolute nightmare of an experience, so I dreaded buying another vehicle.Lynch Ford was recommended to us by several of our friends and it was the best experience I've ever had buying a car. No high-pressure salesmen or browbeating to try to get us to buy redundant warranties and add-ons. Jeff Hird was awesome to work with and I will definitely go back to Lynch Ford for my next car. In the meantime, I will recommend them to anyone who is looking for a new or used vehicle.
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July 2023 by Lyndsey Richardson
Over the years, we have developed a bad taste in our mouth from big dealerships. However, we saw a car online that we fell in love with.My husband called to be sure it was still there before making the drive.Immediately, we felt welcome and knew we were going to be taken care of.Andrew listened to us and understood our concerns. He gave us time to talk privately and discuss things.We have never been in and out of a dealership, in less than 2 hours. Andrew and James in finance were extremely professional and efficient. Such an amazing thing for a busy family.We will always recommend Lynch Ford and use them in the future as well!
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July 2023 by John Cockrell
We have purchased two vehicles from Lynch, and the sales staff are very personable and no pressure. The same day service lane for oil changes is very handy. Overall great experience with them so far.
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June 2023 by Leeann Moore
It was easy to test drive and buy the car. Their reputation made me comfortable to make the decision quickly. I got my vehicle home and soon had a light come on. I was able to bring it back the next day and quickly got it back with a report of what was done. Also, after my car was detailed and when I went to pick up my car, I was told by my salesman that a part was ordered for my seat handle after he noticed it was missing. When the part came in, I quickly got that snapped in. I am glad the light coming on showed up right away because it gave me the confidence that they will work to make you happy and satisfied if there would be repairs in the future. All the staff that I worked with were pleasant and helpful. I will buy my next car from them.
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June 2023 by Issa M
I was pleased with my service and everyone was rather friendly. however I asked for a full inspection and was not made aware that my oil needed changing or that they could have taken care of it will the car was in the shop. While keeping up with oil changes is the car owner's responsibility it should be included in a full inspection and be made aware to the customer.
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June 2023 by Wendy Gansen
No hassle sales. Sales people were knowledgeable of vehicles and extremely friendly. They had patience, displayed no pressure and took time to chat and have conversations not just push to make a sale. Will recommend this dealership highly!
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May 2023 by Dennis Hogan
I purchased this truck at Lynch because I could not get a no nonsense deal going with our local dealer. This was my first service appointment for first oil change and it matched the buying experience, very well executed. I appreciate it!
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April 2023 by Rob Magill
Great service. Had an unexpected warranty issue that put me in a bind. After I explained this to the service manager he stepped up big time and got it fixed over night. Much appreciated
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April 2023 by Tiffany Hugdahl
Lynch Ford has excellent customer service!! I had my daughters 2018 Escape towed there after it died when she was at college and they totally took care of us! It needed a whole new engine!! They coordinated with the warranty company and everything to get the payment figured out which was amazing. Thank you Lynch Ford!!!
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April 2023 by Tracy Witcraft
Everyone has been great. We have been getting our cars through Lynch for many years. Thank you for all you do and being honest.
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March 2023 by Kylie Shepherd
My grandfather was a customer of Lynch Ford Chevrolet in Mt. Vernon and had purchased several vehicles from them over the years . He always spoke highly of there establishment and could not have been happier with there service and vehicles, so when it came time to purchase my first vehicle, I went to them. I have got to say I could not be happier with their customer service and their selection of vehicles. For example, they never tried to sell me on what I could not afford and they were completely forth coming about there vehicles.My sales representative was Andy Greko and he was amazing. He told me everything I needed to know and even got my phone connected for me. He sold me on a 2018 Equinox which I just love. James Teal then walked me though the finance side. He was amazing as well and helped me understand everything I was signing. He explained the packages well and what lynch ford had to offer in terms of service.After all of that said, the key take away is this : I will forever be a buyer of Lynch Ford Mt. Vernon and will forever recommend there amazing team to anyone looking for a vehicle! Thank you Lynch Ford Chevrolet Mt. Vernon!
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March 2023 by Mary Ryan
Quick, easy, reliable service. I had my oil changed on a Saturday morning in less than 1/2 hour, they check and rotated my tires, vacuumed my car, checked my battery, and washed the outside all while I sat inside the lobby. I can’t complain - my car was beautiful and I got a full report card - they explained everything and it was perfect.
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March 2023 by Cassie Weber
I've always taken my vehicles here for oil changes. You do not need to make an appointment, just pull up at the service door and the door opens for you to pull in. A service advisor greets you as soon as you get out of your car and takes your information. I usually go on a Saturday, sometimes the wait can be long but typically it takes an hour. They have a nice waiting area with plenty of seating, a tv, free snacks and drinks while you wait. There is a room for kids with a tv, a computer, toys, books, and a bean bag chair which makes the wait so much easier If you have your kids with you. If the wait is long they will offer to shuttle you home and pick you up when your car is ready. They also have a night drop so you can leave your car after hours and they'll get to it first thing in the morning (my car has been done as soon as 7:30am when I've done this.) The staff is friendly and they explain everything they have done and everything they found when doing their complimentary inspection. They wash and vacuum your car at no charge also! I highly recommend Lynch for both sales and service!
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March 2023 by Marcbutnotrick James
They have been most excellent in making the tire selection process for a vehicle. The knowledge is outstanding and every tire purchase I've made has proven my vehicles perform very well in extreme conditions. Lynch really does put customer safety first!
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February 2023 by Steven Morris
I'm always impressed with the Lynch dealership - through both sales and service, I feel that they provide top-notch customer satisfaction. They are completely worth the drive from Cedar Rapids and out perform all dealerships in the city.
