-
January 2024 by Cindy Klebe
It was nice having the lobby open until 5:30 pm! Thx.
-
December 2023 by Marla Niffen
There was a long line and two tellers working two windows plus the drive through. I don’t appreciate the inconvenience of not being able to deposit through the ATM. My other credit Union is offers short term share certificates (min. 30 days to 6 months) with a minimum of $500 for higher interest rates that what is currently offered at Ascentra. Ascentra needs to modernize!
-
December 2023 by Chelsie
Just started a new account with ascentra and the people I talked to were all very polite and helpful.
-
June 2023 by Shawn Brentise
Signed up was all I had to do was keep 5 dollars in there but changed their policy that I didn't agree to took my 5 bucks and took another 5 bucks from me. How do you just change things when I Signed up for something else without my permission.
-
April 2023 by Maureen E. Paetz
We've been banking with them for years. Friendly service too.
-
April 2023 by Arlene Cain
Everyone is friendly kind and very helpful.
-
January 2023 by DSCI Muscatine
Online banking has made it easy for me to do all my banking, thank you!
-
December 2022 by Shelia Thompson
Awesome customer service and they are very professional employees. They are very caring as well.
-
December 2022 by Angel Plata
Excellent with their customers. And cares about their families.
-
August 2022 by Chris Mayers
Great place to bank. Very helpful with all ur needs!
-
July 2022 by Tyler Keller
I wouldn’t suggest doing any business with this credit Union , customer service is never available over phone. Emailing them will only result in some rudeness. They aren’t financially helpful either. They won’t tell you that you missed a bill until the day before they have to contact the credit bureau, in result will hurt your credit. There are better banks and credit unions out there then Ascentra credit union and I wish I knew this beforehand. So do yourself a favor and don’t ??♂️
-
July 2022 by Jason Huebbe
Says open at all branches but thier not!!! Celebrating a made up day that was yesterday!!!!
-
May 2022 by Shane Halling
Great atmosphere always eager to help you in what you may need
-
April 2022 by Earl
A very friendly place and wiling to help in anyway you need
-
March 2022 by Travis stoner
This credit union is amazing got approved for a credit builder loan to help increase my on time payment history and improve my credit score highly recommend Ascentra Credit union
