Burns & Sons Direct Appliance & Bedding provides excellent service and highly recommended customer care. The business is very friendly, accommodating, and understanding of customer needs. Service is smooth from start to finish, with on-time delivery and installation as promised. The delivery and installation crews are courteous, helpful, and ensure customer happiness. Customers are extremely satisfied with appliances like refrigerators, stoves, ovens, and washers, noting they work great and cook evenly. The service is fast, even in emergencies, with same-day delivery available. Customers consistently report they would purchase again and recommend the business to anyone.
I'VE BOUGHT BRAND NEW APPLIANCES AND USED FROM BURNS AND NEVER HAD A PROBLEM WITH ANY PURCHASE.DIDN'T GET HER NAME, BUT SHE WAS VERY POLITE AND VERY HELPFUL. CHATTED UP LIKE WE'VE BEEN LIFELONG FRIENDS. AWESOME 😎😎😎
August 2024
Joe was extremely helpful over the phone, got me set up with a new speed queen set. Answered all my questions in the store, and delivered the same day within the hour. Wouldn’t hesitate to go back and buy from him again. Mike did a great job delivering, walked me through everything after he installed both machines.
August 2024
Extremely satisfied! Highly recommended! Everything went smoothly from start to finish with my new oven. The delivery was on time. The delivery people were friendly and courteous. Most importantly they wanted to make sure we were happy before they left. The oven worked great! These guys understand customer service!
