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August 2023 by SENOL YILDIZ
Mr.Diego Amaro helps us with everything. Thank you very much to him.
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August 2023 by Traye Brown
I had reported fraudulent charges done on my account from a website/company that I have never used before and they refused to do anything about it. I had the charges occure while I was incarcerated and they still refused to do anything at all. I will never do business with them again and I will tell people about this. It's funny how when you say you don't want to be allowed to overdraft they allow it then charge you not once but twice.
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June 2023 by Dona Pearce
I recently had an issue with my bank account having an unauthorized amount taken out of my checking account. I called CBI to report the problem and talked to Diego Amaro. I was very upset, but he quickly looked into the problem, and assured me that my account had not been compromised, but my debit card had. He immediately suspended my card and managed to turn the unauthorized amount around so that it was back in my account in no time. Now I have a new debit card and great appreciation for the manner in which Diego helped me. Such a courteous, kind, and helpful young man who provided an immediate solution to the problem!. CBI knows how to provide customer service and Diego is living proof of that. Thank you!
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March 2023 by Priscilla Guzman
Love Diego! He always does a great job and gives service with a smile! Thank you Diego for what you do at CBI :)
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March 2023 by Kevin Guzman
Awesome help from Diego! Always has a big smile and helps me with anything I need help with!
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March 2023 by Saimara Rodriguez
Every time I go I ask that Diego attend me, he is an excellent human being, very kind and looks for a way to solve your problem. In addition, he is bilingual, which is very important to me. Thank you for being the best in providing your services Diego! ?
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March 2023 by Shaira Santiago
Diego has given me a great service. No matter how complex seems to be the situation for me, he always finds a way to simplify it for me and give me a variation of solutions. Even ends up doing all the hard work for me. Indeed also helping me if I have any issues with the language since he's bilingual. 10/10.
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March 2023 by Tom & Linda Streger
Talked to Jess Jackson about teller putting checks deposited into wrong savings and checking account numbers. Jess was very helpful in getting deposits corrected to the correct accounts. She is always pleasant & very helpful would recommend her to anyone.
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March 2023 by Mystic Fluxx
Just went through the bank around 2:06 and i tell you what! The person in the window was cracking jokes the whole time and turned my bad day into the best one of the year! I think his name was like Thad, OH! yes that’s it it’s that young man Thad swails what a great gentleman
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March 2023 by Claudia Artola
My family and I have always had good experiences with CBI Bank. Diego has gone above and beyond when it comes to helping us. He not only is patient and knowledgeable, but also bilingual, something that my family appreciates!
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March 2023 by caleb shield
Incredible customer service!! Never disappointed with CBI. Special shout out to bank teller Thad Swailes he always goes the extra mile for his customers!
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March 2023 by Chandler Matos
I was really glad to have such a great experience with a bank teller, I believe his name was Thad Swailes. Very helpful young man!
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March 2023 by Kim Ziegenhorn
I called CBI for a problem with a hacker. I received great service from Jess Jackson. She fixed everything. problem solved.
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March 2023 by Edwin M. Parwoan
Diego and Tammy help me a lot with my banking needs. Whenever I got visit with them I always get what I need, done.
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November 2022 by Kate Arndt
very helpful staff, been a customer for years! will not use any other bank.
