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December 2022 by Tom Gregory
Terrible bank worthless people
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August 2022 by John Korschot
worked with them for a POA over an account at FNB. Then the bank statements stopped coming to me as they had. Called in and they can't verify me over the phone even with account details. Another trip to this place.
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June 2022 by Browning Aquatics
Was charged 200 dollars in overdrafts fees even after opting out of overdrafts was told I was just gonna have to deal with it. DONT BANK HERE!
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December 2021 by Jackson Allen
Banked here for years without an overdraft fee. Switched to mobile deposit because it was supposedly easier for both my bank and myself. Their cut off for receiving checks via mobile is 4 pm. Then it takes them until 4 pm the next day to approve the check. Then the money is not available to you until afternoon the following day after that. This is a terribly inefficient policy that costs the account owner time and money. Also I was told over the phone that I would get refunded an overdraft due to this and they failed to do that.
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December 2021 by Noah Noah
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November 2021 by Cooper Hopkins
Ordered a new debit card and 2 weeks later still have nothing.
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May 2021 by Alaina Marie
Good?AN AMERICAN TAIL: THE TREASURE OF MANHATTAN ISLAND (2000)
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April 2021 by Carol Mason
It is so refreshing to have phones answered by real, live people instead of a robot person whom I usually end up yelling at (I know...makes no sense) because "it" doesnt understand me and directs me to the wrong department and all sorts of foul-ups. So frustrating! FNB personnel, however, are always courteous and polite and competent. We have moved out of state but will never change banks as long as FNB continues its policy of having real people answer the telephones and deal with customers and no horrible phone trees!
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February 2021 by Joseph McGourty
I've been locked out of my own account for months now, I've been in phone contact with FNB several times to get it solved, and every time the phone call ends and they say things should be fixed, they are not. The people that work for this company are exceptionally incompetent. I'll be taking my money to another bank where people can actually do their jobs.
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July 2020 by Evogreen Row
Just because you can't get a loan don't bash the bank.It's your fault lol.
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May 2020 by Ernie Grizzly Anderson
Really disappointed by the lack of customer service. Not a friendly place to bank.
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January 2020 by Trent Robertson
Staff is extremely dynamic. You see new faces all the time. They can't keep branch managers for anything. If working for them is anything like banking with them, it makes sense.
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September 2019 by Kim Bartling
Great employees and low loan rates.
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June 2019 by Colton Clark
they treat even they longest customers by how they look and like garbage. been banking there since i was 16 and still 10 years later treated like garbage. we needed our truck fixed that they have a loan on and didnt trust us with the money so set up a hurdle system for us to go to the shop then drive a hour to them then to drive back to the shop to finally get my vehicle fixed. all because i have long hair and tattoos. its ridiculous. ill be finding another bank for the rest if my life cause first national bank is not the bank for anyone that wants to be treated fairly.
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January 2019 by Nathan Davis
just moved to muscatine and looking to open an account with a good bank in the area and by the reviews i will have to pass on this one lol