-
January 2024 by Jenie Sheppard
Went to pick up vehicle and reversebeeping inducator on camera signal is not working and the trailer brake light is faulty coming up on display screen.Which they claim that they weren't going to look at. Because it wasn't part of the damage that was done on the car, and it was gonna be my responsibility to figure out why something works when it went in there, but didn't when they were to return it to me. gentleman in the office. Austin, have a real rude attitude with me about the hole thing. Was supposed to get w my insurance on it that was mid December. Haven't heard from him yet. Real reputable company.
-
January 2024 by Gina Rhodes
Great service, added bonus was the area that the sticker for the next oil change that was full of sticker residue was completely cleaned! It had been gathering for several years! It’s simple things like this attention to detail that is appreciated! If the little details aren’t missed then that speaks volumes of the scheduled work! : )
-
January 2024 by Aria Rosee
my grandma bought a car from them and it was broke down within a week had to threaten a lawsuit for them to fix her car , do not trust them. Absolutely do not recommend them , they lied about what they’d give me for my trade and after a 2 hour car ride to come check out a car they gave me the lowest offer they possibly could and weren’t willing to budge, on the trade or the new car deal, And then the guy I was working with went on vacation the day I planned on coming convenient.
-
January 2024 by Lanny Creamer
Great staff that really makes you feel valued. I received great customer care by Charles and Rob when I pulled in for my service appointment. The staff in the shop were great. I didn't get to meat my mechanic, but he took great care of my vehicle. Many do not know all that needs to be done on a daily basis in the shop, but I can say that they do there best to take care of your vehicle as efficiently as they can. Thanks for a great experience.
-
January 2024 by Keith Garrison
Bought a new Sierra from Trevor. He was not pushy and more than helpful with any questions we had and just a super young man. The whole process was good and even though he was fairly new he was knowledgeable and honest.
-
January 2024 by joe osborn
I Paid for service plan. They still charged me labor for replacing filters after they took the old ones out and recommended I replace them. I said go ahead and replace. If I would of said not to replace them they wouldn't charge me. I understand the material charge but not labor. Once the service plan is up I will never go there again or purchase another vehicle from them. Poor customer service!!
-
January 2024 by Joshua Thomas
Gavin was great. He really stream lined our purchase. We were very happy your dealership had exactly what we wanted ready to go. That made a huge difference.
-
January 2024 by Emily Routt
Service advisor was extremely rude to my husband. Ive never had a worker be so blatantly uncourtious. Now i know its the holidays, however the advisor kept this attitude up until he slammed my bill on the counter and stormed out. I spoke to your General Manager the day of my service about the issue. I will likely not return, I drive a half hour one way to service my truck here and this is a joke.
-
November 2023 by Krystyn Powell
Recently purchased a vehicle from Ed Morse. Service was wonderful! Everyone was friendly and informative! We had some concern with a brake issue but they took it seriously and made sure repairs were made before we took our car home! We absolutely love our car! We will definitely consider them for future purchases!
-
November 2023 by Kayla Pierson
So happy with my new tires & the service received from the Ed Morse Service Team. Charles was so kind & professional getting me set up for what I needed. Quoted me over the phone & stuck to the quote. Integrity, kindness, professionalism & all in a great timely manner. Would recommend!
-
October 2023 by Jeff Benson
Bought new tires for my 2010 GMC Canyon on the buy 2 get 2 free. Its a great program and the service department was excellent, courtesy, easy to deal with. James Henderson was the individual to worked with on ordering the tires. Super guy and is truly an asset to the Ed Morse Company!!!!!
-
October 2023 by Lois Honeycutt
We were very pleased with the process of purchasing our new Buick Enclave. From our salesman Jake Mussehl, the general manager Jim Henderson, Dan Cox finance manager and Robert Wittmer Service Manage. All very knowledgeable and treated us like family
-
September 2023 by Brian Mussehl
Jake Mussehl was fantastic in his customer service and knowledge of the truck I was interested in purchasing. He knew exactly what I was looking for and the process was seamless. He explained clearly all of the features on my new truck and how they benefit me. He and Greg Bogart treated me very fairly on my trade in and I couldn't be happier. The customer service at Ed Morse under Joey Krieger's leadership is outstanding. I highly recommend the team and especially Jake Mussehl
-
September 2023 by Christine Wilder
My experience today was great. They picked up my vehicle on time and delivered it back to me. Plus I got a car wash!
-
September 2023 by kevin witter
Took my truck in for an oil change and to fix a leaking tire. I was told I needed a computer recall update that they couldn't accomplish so I had to come back. Was also told they couldn't find the leak. I knew nothing about any recall until the truck was done. I think the oil change and tire repair should have taken around 45 minutes. I was there a little over 2 hours. I also should have been told about the recall/update before they started.
