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November 2023 by Anthony Petreikis
Great service, fair price and nice folks. Everyone should get their new tires here. If you get the road hazard, you will get free tire rotations. Just have it done with your oil changes...?Service: Tires
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July 2023 by Matt Hammill
Ally is outstanding with her customers and always takes care of them I’m blessed to have her as my service writer
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July 2023 by laurie moody
Owned Ford vehicles for a decade. The worst customer service in the service dept I’ve ever encountered. Walked out of the appointment without the services completed. Rude, condescending, even laughed…
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March 2023 by MarKar Weiers
Salesman was good. Financial guy, rip off! Canceling all extras that weren't necessary. You may want to explain add ons better and supply customer with all paperwork, not just the page 1 out of 9 or 5 or 10. You have lost a future customer!
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January 2023 by Yvette (Yvette)
We just purchased a truck. We our flabbergasted on how the awesome care we had. They are courteous, and genuinely care about the customers need and wants. We love shopping here!
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December 2022 by M Harris
Went in for the basics had the car back in a short amount of time and a detailed list of things that needed my attention.Thank you Ford TeamServices: Tire rotations
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August 2022 by Michaela Hrdlicka
The online scheduling process was amazing and super easy to use! I was so thankful they had immediate openings! They also made me aware that my air filters needed changed which I honestly had no clue about so that was wonderful as well! Customer service was all around a wonderful experience!Service: Oil change
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April 2022 by Daniel Hoefke
The customer service blew my mind. I was very busy at work and couldn't leave to go car shopping but really needed a car. They worked with me filling out the paperwork through text messages and even brought the car to my work so I could look it over and test drive it! Definitely will buy all my cars in the future from these guys!
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February 2022 by david smith
Talk to Gavin on the phone then I showed up the next morning with my trade and I left a few hours later with my ride. SMOOTH
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January 2022 by chris scholz
I have purchased 13 cars from Krieger’s over the past 20 years and we bought another used sedan from MC Henderson this year. Their prices are the best in the area and their service is top notch. MC even took time out of his own schedule to finish detailing the sedan. I have dealt with many other Krieger salespersons and they are all great. The owners will stop and take the time to talk with you and make sure you have been given good care.
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November 2021 by Alisha Titus
I had been looking for a trade for a vehicle that had more of what I wanted and Jake was more then helpful and knew what I was looking for!! Very friendly and seemed to be very caring about taking care of everything! Thanks
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August 2021 by mike schulz
Just bought a silverado, and I've got nothing but praise for this sales staff. Made us feel like we were welcomed there as soon as well set foot on the lot. Kudos to Jake for answering everything question we had, and walking us through the buying process. 10 out of 10 experience! Jake, let me buy you a beer sometime soon! Thank you!
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August 2021 by Chad Robinson
Terrible customer service, I went into the repair shop and talked to Doug. I was asking for a estimate from pictures of my car because it was not drivable since the radiator was shot. I wasn't going to have it towed to them. Doug would go in a circle argument with me about how the estimate would not be accurate. And I told him I know, I just want an estimate to ballpark the cost and compare it to other places. Its called and ESTIMATE for a reason. And after I finally convinced him to do the estimate, he said that he didn't have time to do it, and would email me it. I never got an estimate back.
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June 2021 by Jason Hein
Went there about a monthly sweepstakes they do which I won in june. Front door guy tells me its their shop in Davenport. I drive all the way out of town to Davenport and find out that they dont even have a shop in Davenport. So I drove there for nothing, and come to find out, it was the Ford Kriegers in muscatine across from blains that had the prize. A 5 dollar walmart gift card. Any one who does business with kriegers in muscatine should stop and go else where. If you want a good dealer to buy a good vehicle from go to Erickson in Milan. They are GOOD People who do Good Business!Maybe your front door guy could have not lied to me and cost me gas and time by just telling the truth?!? Hmmm! Bad business he should be fired!
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May 2021 by Jeremy Mills
Been having my truck serviced there with zero problems. Then one day my truck needed some serious work done so I took it there. Was told next week they would get to it. This is a certified pre owned gm and still under that warranty. I got on the web site for certified gm and it says I will not be left without a ride. I spoke to rob about this since both service advisors said no loaner. Rob said did you buy it from Kreigers? Well no you never have what I’m looking for. Rob said I take care of people that buy from me. I said I bought from gm Chevy and my warranty is good at Chevy dealers. I could see if I did not have a certified pre owned warranty that he should not go the extra mile but I got that warranty for a reason I was told bumper to bumper and take it to any gm dealer and it would be fine. In the end I payed to have it towed to billion in Iowa city and he looked at my info on truck and I got a loaner vehicle with no hassle like it says on the gm certified pre owned website. They never asked if I bought it from them.