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October 2023 by Chris Ellington
My wife and I recently purchased a Toyota Highlander Hybrid from this dealership. I just want to say Donovan Baldwin is by far the best salesman I have ever worked with, very transparent on our trade-in value and the other aspects of the sale. I also want to mention that the financing process was the most smooth process I’ve ever gone through. For us a lot of this process was done over the phone and through email, as we live an hour away from the dealership. This was a huge help for us as once our Highlander arrived from the factory and we went to pick it up, almost all the paperwork was just waiting for us to sign and basically drive away in our new vehicle. If you are in the market for a Toyota vehicle go see Donovan in Muscatine, you won’t regret it. This is the third Toyota Dealership I have purchased vehicles from and by far the best I’ve worked with, well worth the hour drive!!!
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October 2023 by Dena E
We purchased our brand new Highlander through Toyota of Muscatine. After years of buying through many other dealerships I can 100% say that this dealership is the best around. Donovan was extremely responsive to calls and emails as we arranged purchase. If you want to deal with a low pressure, friendly and knowledgeable salesman then he's your guy. Jake, in financing, made everything quick and easy. He was 100% transparent and did not pressure us to buy any additional services or add-ons. He was personable and conversational, which made the tedious process of signing papers a comfortable experience. Even if you don't live near Muscatine, trust me, it's worth the drive to buy from the transparent, personable staff there. You won't regret the drive.
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September 2023 by Abhilash Balachandra
It was great experience and I am very happy to have purchased my new vehicle from Toyota of Muscatine. Thanks to Megan & Logan! Megan was awesome and quick to answer all my questions from start to finish. Logan was prepared with all papers and answered all my questions. I will recommend Toyota of Muscatine to my family and friends.
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September 2023 by Shawn Bartosh
The group at Toyota of Muscatine did an awesome job finding the exact Corolla, I wanted. The one thing that would have been better would have been to custom order the car through Donovan rather than Donovan needing to find what I wanted at another dealership and trading vehicles with them.
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August 2023 by Carol Rehder
Ashley and Jake were wonderful and helping me resolve an issue of a premature transfer case seal a leak. They helped arrange for Toyota to help cover over half of my expenses for repairs. My vehicle has just exceeded the seven-year timeframe of an extended warranty. I am very thankful for their assistance helping cover this expense. Toyota of Muscatine is a great dealer to work with.??
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August 2023 by Jose Y.
As of 08/24/23 the sales manager is a JOKETERRIBLE SERVICE! I do not know what games they are playing but I waited months for my Tundra order only for them to not order the truck I wanted. Then they got upset when I didn't want it, this was my first time ever ordering a truck and Toyota of Muscatine failed
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August 2023 by Leroy Ruse
When you go to Toyota in Muscatine ask for Donovan Baldwin for your sales person. I trust what he says. He helped me get a truck I just love. Donovan helped me with all my questions. Just a great guy. Toyota of Muscatine is lucky to have him.
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August 2023 by William Murrey
Everyone was great. Dealership didn’t mark up the GR Corolla even though so many others are right now. Donovan was great about keeping me updated throughout the delivery process and helped accommodate some requests I had for the pre-delivery inspection. Logan was very easy to work with in the finance department.Great dealer experience. Professional, friendly, and fair.
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August 2023 by Jenelson Cano Lopez
I can confidently say it was a 10/10 experience. I was treated with convenience and excellent communication throughout the search, manufacturing, and delivery process of my car, making it one of the most streamlined car-buying experiences I've ever had.The fact that I only spent 30 minutes total at the dealership is a testament to their well-organized process with no hidden fees or unnecessary up-charges.I would highly recommend to anyone in the market for a new Toyota. I had the pleasure of working with Zackary Smith in sales and Logan in finance. Their fair pricing, efficient service, and focus on customer satisfaction will ensure that you not only get a great deal but also have an enjoyable and stress-free experience. It's evident that their business approach prioritizes long-term relationships with clients, and I look forward to being a loyal customer for years to come.
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July 2023 by Levi Teitsworth
I want to thank everyone involved that helped along they way. I’ve bought a lot of cars and been to a lot of dealerships but never have I experienced a place that treated me as well as you all did. The truck is more than I could ever asked for and the entire experience was better than I ever could have expected. Thanks again.
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June 2023 by Meredith Gourley
So happy to have purchased my new vehicle from Toyota of Muscatine thanks to Donovan & Logan! Donovan was super helpful and quick to answer all my questions from start to finish. Great communication, knowledgable, and accommodating. Logan made financials quick and hassle free while also being thorough. They got everything set up ready to go ahead of time which we really appreciated!
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May 2023 by Tracy Myers
This was a great experience! Jacob Goetzman is a great sale person. He was not pushy and addressed any questions or concerns we had. The dealership agreed to make a minor repair on our used vehicle and gave me a loaner - no hassles!!! Will definitely steer people there if the opportunity arises.
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May 2023 by Travon Rice
Jake was GREAT! Quick and Easy process of purchasing my car at Toyota Of Muscatine. I absolutely love my new 2023 Toyota Crown. If your in the market for a new or used vehicle in the Quad Cities or Muscatine and you go to Toyota Of Muscatine, ask for Jake and he will definitely take care of you.
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May 2023 by Marco Prada
Chad at the service department in very professional and courteous. He always makes prompt recommendations to me to better care for my vehicle. Great service overall
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March 2023 by Matt Brown
1000% recommend Toyota of Muscatine! I was able to do 98% of my deal with Megan via email, and spent less than 45 minutes at the dealership to finish everything up.No crazy markups, no pushy extra "services," and no low balling on trades. Megan and everyone else were amazing to work with! I wish the same could be said about local Burlington dealers.
