-
March 2023 by Marvin Jones
These folks are three generations into this venture and pretty much have it figured out!
-
February 2023 by Yesenia Cruz
Honestly don’t even think they deserve one star. Bought a car 8 months ago and they have yet to give us the registration. They said they lost the title so they have to get a replacement. That was two months ago. My husband hit a deer and the car was totaled out but we can’t settle with our insurance because Uptown hasn’t sent in the registration to the Treasurer. So now we are having to pay on a loan for a car that we can no longer use. All because Dave doesn’t know how to do his job and is extremely unorganized. He doesn’t care about his customers and I genuinely don’t know how they still have a business. Please avoid this dealership at all cost. Have heard this is not the first time he’s “lost” titles for cars he has sold.
-
February 2023 by Yesenia Dillon
Honestly don’t even think they deserve one star. Bought a car 8 months ago and they have yet to give us the registration. They said they lost the title so they have to get a replacement. That was two months ago. My husband hit a deer and the car was totaled out but we can’t settle with our insurance because Uptown hasn’t sent in the registration to the Treasurer. So now we are having to pay on a loan for a car that we can no longer use. All because Dave doesn’t know how to do his job and is extremely unorganized. He doesn’t care about his customers and I genuinely don’t know how they still have a business. Please avoid this dealership at all cost. Have heard this is not the first time he’s “lost” titles for cars he has sold.
-
December 2022 by Justin DeFosse
Very happy with my experience here. Worked with Tom, came to a fair deal. Will buy from here again.
-
August 2022 by Kyle Ford
I bought a truck tht fell apart one month later with a fight they fixed theissues with a tune up, one year later I'm have wrk done with muscatine tire and wheel who show me evidence tht the tune up uptown claimed to do was actually a lie along with evidence of using wrong cheap parts to fix a problem for a short time frame. I warn anyone who is thinking of doing anytime of business with uptown motore lo aged on the bypass
-
August 2021 by Christine Loeffler
Good service will try their best to get you a vehicle
-
June 2021 by Sarah Wenzel
Uptown motors has always been generational with their quality and the personal customer service will never compare to any dealer in Muscatine. Thank you for your expedient and quality service. I'm proud to be an Uptown Motors customer! My mother, Dorie Landon smiles down on you all!
-
June 2021 by Cruz Vasquez
I bought a truck from them less than a year ago, with the rain lately I realized there was a leak in the back. Took it in to have it looked at. Right away was told the issue was the third brake light and it needed replaced without even checking it out. Had them replace it, still have a bad leak. Was told take it to excel to have the window sealed and we could figure something out with the sales team once that was done. Went back in today and now they are not wanting to work with me on refunding the brake light cost. Have had terrible customer service my whole experience. Will absolutely never buy another vehicle there.Service: General repairs & maintenance
-
June 2021 by Jeff Streu
We were in town for a wedding and our car stalled and the battery and oil indicators came on. We stopped at AutoZone for a battery check and all was well, so they referred us to Uptown Motors. We didn't even have an appointment but they looked at the car shortly after we brought it there and discovered the oil was very low. We didn't have enough time for the repairs while in town, but they topped off the oil free of charge. As we were leaving, one of the employees flagged us down and gave us a free bottle of engine oil to make sure we could make it home. Thank you so much for making what could have been a very painful experience easy as cake. I wish I lived in town so that I could be a return customer! At the very least I will refer my relatives that live here to bring their cars to Uptown Motors!Service: General repairs & maintenance
-
May 2021 by Jess Harris
Went there to buy a truck. Said I would be back the next day. They sold it. I wouldn't buy a stick of gum from them. You shake a man's hand and tell them it's yours then sell it to someone else. Your word means nothing
-
May 2021 by Terry Evans
Never fixed my car but still paid for a part that was never even replaced.
-
April 2021 by Tom Nickols
A decent selection of vehicles but unfortunately a little pricey for me
-
March 2021 by Josh Zombie
Best place to find a used car if they don't have it they will find d it. My grandpa drives all over the country picking up cars for customers. Seriously just go and talk to Jake or Dave. If anything is wrong with your vehicle to they can fix it, even if it's just an oil change.
-
February 2021 by Lisa Curtis
Dave Ruud. Awesome person to deal with. Although he moved from the Bogie Motors location, he can still definitely deliver a roadworthy, awesome vehicle. I bought my 2012 F-150 from Uptown Motors. I wish more reputable salesmen were near Daytona FL.
-
December 2020 by Robert Morgan
Best dealership in Muscatine area!
