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October 2023 by Patrick Hines
Bought a heat gun worked for one day! Can’t return because I don’t have a box who keeps the box? I have the dated receipt but still not Good enough
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August 2023 by Abigail Evans
Great hardware store with super friendly and helpful staff. Fair prices and nice selection ?
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August 2023 by Sue Pepper
Very helpful people working there
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August 2023 by Brent Honnold
Great selection and price. Support local business.
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June 2023 by Delila W
Helpful staff and they usually have what I need
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May 2023 by Dan Hobbiebrunken
Nathan helped me with the parts I needed ?
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April 2023 by Tom Roes
Friendly staff with helpful knowledge
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February 2023 by Joe Kelderman
Usually it is cheaper to just drive to Ames to purchase any one item due to the high markup of a small town
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January 2023 by Jack C
Always very helpful staff and they usually have the items I need
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January 2023 by Jim Kotouc
Helpful staff, pretty much has everything you need. Andy Kelly is a National treasure.
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January 2023 by Jack Carraher
Always very helpful staff and they usually have the items I need
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October 2022 by GaiL Foley
My sister has a bag of nine house keys after 3 visits and gave up when none of them would fit. First time she took the first 3 with the receipt back because they were way off. No problem. They made the second three from the first three and they said because to big can be cut down still. Second set took them back because they fit but wouldn't turn and unlock so second set went back. Third set of three they made her pay for because she didn't have the receipt that they kept from the first time she took them back. Low and behold they didn't work and she has a bag of nine keys. Happened to me yesterday. Three keys made and you guessed it none of them worked. I took them back and gave them the receipt and told them I wanted my money back
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September 2022 by Shane
I'm new to the area and have been here about 4 or 5 times now and would say that 75% of the employees were very nice and very helpful and the other 25% were just plain nasty to me. I'll update if this changes but it doesn't seem like it will very soon.UPDATE: things have gotten much better since my previous review.
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September 2022 by Jennifer Heithoff
Staff was great. It didn't take very long for my keys to get done.
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July 2022 by Marilyn Vansickel
Lady very helpful, got what I needed.
