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November 2023 by Leonard
We had a good experience and were very satisfied. They were very accommodating to our needs and answered all our questions.
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November 2023 by Christil Schwebke
Don is a great salesman,he worked around our schedule so we could get to New Hampton to view the vehicle we were interested in. very organized and made buying a vehicle quick and easy. Thank you. We are very happy with our purchase.
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November 2023 by Julie Winter
Fantastic service, always a great experience at Vern Laures Auto. If you are looking for a new or used vehicle, their staff is always willing to locate and find you what you are looking for.. Consider Vern Laures Auto Center your next stop we’re looking for a new or used vehicle.
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November 2023 by Jason Rude
Vern Laures Auto Center is the first, and almost always the only place that I go to look for cars. The sales staff makes the car buying experience fun and exciting. No pressure. No back and forth dickering over minute details. No "I'll need to check with my manager". Just straight talking, here's the options we have for you. I've bought all but one of my vehicles here and I will continue to do so.
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October 2023 by Ryan Olson
Mitch was absolutely awesome to work with. Getting me all the info on a vehicle we were interested in, not only current status but the history as well. Work with us living out of town to make the process as easy as possible. Donald and Mary Jo were great when I came in to get everything finalized. This is the 2nd vehicle we have purchased from Vern Laures and I don’t plan on buying from anywhere else! Highly recommend them!
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October 2023 by Dan Bochmann
We are now on our third vehicle purchased from Vern Laures Auto Center, and the transition has gotten easier every time. Outside of purchasing vehicles, I was personally in New Hampton about two years ago and had my vehicle act up, and Mitch got it in the shop right away and got it fixed- that situation was a real life saver. Well worth the 75 mile trip from Rochester, MN. Nice to know that true value and customer service still do exist- not just advertised like a lot of businesses. Two thumbs up all around!
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September 2023 by D Downard
Looking at buying from a long way off?Don't hesitate to buy from these people.Found a truck I liked and reached out for more info. The salesman, Don, went overboard showing in photos every single flaw in the vehicle, many of which I wouldn't have noticed in person.Don arranged to have me met at the Cedar Rapids airport with the vehicle and paperwork, which cut several hours off my return journey.In an industry that's so widely derided, it's good to find a dealer that operates in such an honest customer focused way.
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August 2023 by Wendy Stevens
I would first like to say thank you again. These people are the greatest. I had 4 tires go bad on my car the day before. So I borrowed my daughter's car to get to work. And bam a flat on my hour drive home. I pulled in just as they were closing. They saved my entire day. Yes I'm a Christian and I was sent to the right place at the right time. Thank you so much.
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August 2023 by Joy Hall
I had low tire pressure & called Monday morning. I requested an appointment by Wednesday because I had a previous commitment. They were so prompt i scheduling a service yet on Monday and even taped the screw they found to my invoice. HaHaFriendly, helpful staff.
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August 2023 by Jason Cahoy
Prompt repair (both regular and warranty) for our fleet trucks! Always friendly, professional service in all aspects: sales, service, parts, and reception! Thank you Vern Laures Auto Center!
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July 2023 by Justin Kirchoff
I was passing through town and got a flat tire. They were able to fit me into their busy schedule to patch my tire and get me back on the road quickly. A+ service.
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July 2023 by Darryl Dietzenbach
Technician did a very thorough job inspecting and checking tire pressure and topping off all fluid levels. Service gals very thorough and polite. Well everyone there is very polite and very welcoming. Great place to purchase and have vehicles serviced.
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July 2023 by Josh Funk
Vern Laures Auto Center has always done an awesome job with the service my truck requires to keep moving down the road. They’ve accommodated my schedule (short notice) and somehow worked me into the service centers busy schedule.
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July 2023 by James Tollefson
Replaced thermostat. Provided courtesy vehicle. Very pleased with service.
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June 2023 by Tim D
I waited 2 weeks for my appointment on a recall, and after I dropped it off, they told me the recall expired, and I'd have to pay $680 for them to do it. Not having budgeted for the expense, they refused to work with me and suggested I get a credit card or borrow money from a co-worker. After refusing the service, they tried to charge me for a diagnostic fee.
