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February 2024 by Amber Youmans
Every interaction I have with anyone working there makes me feel miserable. Everyone is rude and can’t be bothered to actually treat their customers like….well, customers. Food is hit or miss, and it takes forever to actually get it. I’ve stopped going to Short Stop and have started recommending people stay away, it’s just too bad it’s only of the only places to eat in New London.Note: I called ahead to place in order and asked how much my total would be. They told me they can’t tell me the total over the phone, that they were too busy to keep talking to me, and to look online for prices and come in to order. Showed up and there was no one there, and the prices were double what they were listed online.
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January 2024 by Tony Riley
Food is fine. The lady running things needs to realize her job is customer service. Rude.!
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October 2023 by Summer Martin
I was going to split a large milkshake with one of my family members, I ordered it and paid for it. When they gave it to me I asked for an extra small cup with a lid and a straw the lady rolled her eyes at me and said fine in a very rude way. She looked at her other co-workers and rolled her eyes again, she gave me a bad look as she gave me the cup, she rudely said to me that I had to tell them beforehand because I had to pay. Very rude. The older lady who works here was very rude too. They have great food but not so great customer service.
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October 2023 by Rhyan Nelson
The Food was excellent, but customer service kind of good. They were grumpy and acted like they didn't want to be there.
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October 2023 by Frank Coffen
Great food! Go there often!
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August 2023 by Carrie Duncan
Short Stop is a Family Favorite!Cozy dining experience & delicious food.The ice cream treats are scrumptcious!Staff is very friendly & ready to serve you with a Smile!Kid-friendliness: Our grandchildren love coming to Short Stop!It has become a family tradition.Our one grandson loves their cheeseballs!All of them love the ice cream treats!Our granddaughter loves their cheeseburger & fries.They love sitting out in the swing or at the patio tables, besides loving to sit in the coziness of the dining area inside.They loved the pretty plants and the hand pump that use to automatically dump water into a little bucket. They miss that a lot as it has not been working.
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July 2023 by Lois Applegate
Ordered two flurries. Both were served quickly and as good as always. Friendly service. We'll be back!
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July 2023 by Patti Gerling
Great food and service as usual. Wonderful tenderloin.
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July 2023 by Brian Anderson
Great tenderloin sandwich. Cheese curds are delicious too. There are many great options for all ages and tastes. Don't forget the ice cream. I've also noted that it is always clean which is an important thing for me. They have a map on the wall with stars showing their history of out of area visitors. Kind of cool. The owners are friendly and always busy working. If they have time they will sit down and talk with their customers. Overall a great little local find for those traveling through. A great place for local to grab a quick bite to eat.
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June 2023 by Barbara Talbott
Stopped in and got 2 bacon cheeseburgers and nothing else, got several miles away before I realized I was over charged so I called and talked to the owner. I told her I wasn't mad , mistakes happen, but she was very rude to me. She went on to tell me I wouldn't get my money back but I d get a store credit but needed to use it within 7 days. Ok so I went back the next day with myself and 4 other family members. I was over charged $5.75, I ordered two items for myself which came out to $4 and no amount returned which was okay, my 4 other family members ordered food for themselves and the lady owner was horrible to all of us! Rude Rude Rude! I was the one shorted and she treated me very unfriendly! I'm never going back there. I use to frequent this spot every week during my working in Mt. Pleasant and I'm now sorry I did. Thus lady has no business dealing with the public. My family and I will not go back!
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June 2023 by Jo 20
Customer service via phone & in person was unfriendly & unhelpful
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May 2023 by xag eagle
Tenderloin was burnt. Service was very rude.
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May 2023 by Jacob Gates
First time at short stop, gotta say the cashier girl is very rude, she didn’t seem like she was enthusiastic about new customers or any customer in general, I think she was more interested in her phone and not having to serve people. The food was okay, but my soda (cherry pepsi) tasted awful I just sipped my girlfriends water, even tho she encouraged me to ask for a different soda, I just figured the server was already rude it’s not worth asking for anything else. If I owned this place, I’d be making sure my cashiers know to smile, greet everyone with kindness and be happy, even if your not happy while working, it’s not the customers fault your having a bad day just wait till your done serving and be upset about things later. Cashiers are the face of your company and first impressions last.
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April 2023 by Brenda Smith
Great food here if you are looking for something fast and simple. My personal favorite is the cheeseburgers. You can tell they're handmade and not come Frozen in a box.
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March 2023 by Skeliton Vlogs
Great place i'd recomend to people in the area great icecream and great food in general i thank the workers for thier service