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January 2024 by Courtney chambers
Took my car here to vanhorne for an inspection. I went in for my back end sliding around. They gave me a quote for 6,000 dollars. I took it for a second opinion the next day. Not one thing vanhorne said was wrong on my car. They were trying to screw me out of 6 grand. They told me my front end looked amazing no issues. My second opinion immediately found my front rt CV shaft completely busted. So they didn’t even inspect that portion. Save your 100$ and go elsewhere for an honest inspection. My car hasn’t even cost half this quote to fix.
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January 2024 by Todd Frye
Van Horne had the vehicle we-ve been looking for at a great price and incentive bonus. Very nice, laid back atmosphere with no pressure on the sales process.Rick Miller was helpful and very knowledgeable on our Chevy Model choice. He made us comfortable during the final transactions and delivery process which always isn't so pleasant at times.I recommend giving this dealership a look which Sells new Fords also.
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January 2024 by Troy Egli
Wonderful experience with this crew. Bought an amazing vehicle today and they explained the full history of the family dealership. They treat you right here and don't push you around like a lot of dealers. We actually had fun conversations about non vehicle stuff as well. It's not just about the car, it's about the lifestyle that you have with the dealership.
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January 2024 by Gregory Loebe
Rick took great care of us. Knowledgeable about all aspects of the Ford Edge we ultimately purchased. Have had a number of bad experiences with Cedar Rapids area dealerships and Van Horn at Newhall, IA exceeded all expectations. Will definitely be giving them first look for my next vehicle purchase. Thank you, Rick!!
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January 2024 by Val Ramos
Never had such a great experience with a dealership before! Megan and Shawn are great. Super friendly, helpful, and knowledgeable. Megan greeted us with a warm smile before we even went inside and willingness to help us find exactly what we were looking for. She listened and answered any questions we had. We never felt like we were being pushed to do anything. Her and Shawn exceeded our expectations with how well they took care of us! I was loyal to a local dealership in IC but now I can proudly say I’ll make the drive to work with such great people and excellent service. I can definitely say, we were so shocked to have found a dealership that makes you feel so comfortable. Thank you Megan and Shawn for helping us with our purchase!!!!
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January 2024 by Louis Noriega
The Van Horn team provided an amazing truck buying experience! It was red carpet service! I bought my dream truck with all the bells and whistles. Thank you so much to Megan and the entire team!
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November 2023 by Laurie
Megan was wonderful! She was pleasant and knowledgeable. She was sincere in caring about our needs and wants. If there was something she didn’t know, she quickly found the answer. We would happily recommend her and Van Horn to anyone looking for a vehicle!
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November 2023 by Curt Wiedemeier
The salesman Travis was very professional and right to the point. He had a great knowledge of the dealership the car we were purchasing and the products they were offering Zack. The sales manager was professional, and very good at justifying their price we were able to walk in test drive the car get our car appraised and know the final numbers in about an hour. Could not have went any better. The cherry on the cake is free oil changes for as long as my aunt owns the car. Great experience overall.
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November 2023 by Heather VanCamp
Travis was very friendly and respectful of our time. He and the Van Horn team were great to work with and excited about our new vehicle. Overall great buying experience.
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October 2023 by Colette Renee
We love Van Horn Chevrolet. Rick Miller is the best ever. We have dealt with him for years. He goes over everything in the vehicle with you and makes sure you are comfortable with everything before you leave. I highly recommend them. Be sure to ask for Rick Miller!!
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October 2023 by Shelby Gossett
Travis was an excellent salesman. He was knowledgeable about the car we were looking at, and very enthusiastic about helping us and answering our questions. A great conversationalist while waiting for all of our paperwork to come back and made sure we were happy with our purchase and leaving satisfied. I would definitely recommend him to anyone I know or personally request him again.
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October 2023 by Kristin Neal
Our recent vehicle purchase was AMAZING. Megan showed us exactly what we were looking for, Shawn took the time to sit down and explain numbers to us and most of all we didn’t feel rushed or pressured at any time during our purchase. Megan was amazing. She was SO patient with our children we had in tow, stayed much past closing time on Thursday to talk with us, she explained things well and answered all questions we had. We will be recommending to friends and family looking for a new vehicle and will be back in the future!
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October 2023 by Holly Garringer
Travis was friendly, responsive and easy to work with. I found exactly what I wanted and was overall very happy with the process. Travis was helpful but not pushy, and seemed invested in ensuring I was happy with my purchase. I'm excited about "free oil for life" and would certainly recommend this company!
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October 2023 by Douglas Coate
HOLY COW!!!!The absolute best automobile purchase experience that I’ve ever had! I arrived with very little hope to be able to purchase the truck that I found on the internet. Rick welcomed me so I explained my predicament. I have terrible credit due to a very recent divorce and had zero money to put down. All I had was a 1999 trade in that was not worth anything.Rick and the finance team still took the time to attempt to get me financed. They succeeded! I couldn’t believe it, but it required $1k down that I didn’t have. On their own, they lowered the purchase price of the truck and offered a generous amount for my worthless car. Now I’m driving the truck of my dreams.I will never buy another car from any other dealer and will be recommending Rick and Van Horn Ford Chevrolet in Newhall to all of my family and friends!!!Thank you!!!
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October 2023 by aimee king
Had a great experience during our recent purchase. Travis was very helpful and not high pressure. He is knowledgable and took our questions/concerns seriously and gave us timely answers. During the whole process from the initial visit with Travis to the finance process that Zach completed we felt like we were long time valued customers even though this was our first time at the dealership. Keep up the great customer service!
