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August 2023 by Bob Burnabee
Bought a Toro mower here, expecting good service later on. Couple years later, called Scott, the manager and told him self propel had stopped working. He told me to bring it in. I drove the substantial distance and he asked me to leave it. 20- minutes later, before I even got home, my mobile phone rang, Scott says "it was what I had guessed, I pulled a stick out, and it's fixed." I drove back to get it. He charged me $50 for pulling a stick out. It was a long drive there and back too. Scott, I feel ripped off for not being told there might be a stick jammed in there. Didn't you make enough profit selling me the mower? Couldn't you have respected me telling me it might be something simple like a stick and winning my future business? The next mower I buy won't be from you. Thank God this is America and I have other places to buy. The next dealer might respect me. If they do they'll get my future biz.
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August 2023 by Bob B.
Scott, the manager, can be condescending...acts like he's smarter than you.
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July 2023 by Brad Jefferson
I stop here regularly to get the propane tank for my grill filled. Service is always good and fast. It is also a good stop for tools, various household supplies, and tool accessories, though the tool prices are usually pretty high compared to like Lowes and Home Depot. Ultimately, a good stop if you need that one little piece or tool to finish a household project or for propane. I will be returning!
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June 2023 by Ronnie Fairchild
I'm glad Scott carries welding gas! Thanks
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March 2023 by Controlled Access of the Midwest
Great hometown hardware with everything you can ever want! Great people and HUGE variety with good prices
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February 2023 by Joshua Bosarge
I was traveling during the winter and one of my generators stopped working. I'll be the 1st to admit I'm not always the most mechanically inclined person. Luckily I stopped at this True Value and Jeff was there to assist me. Jeff was very patient, courteous and knowledgeable. The world needs The world needs more guys like Jeff. Thanks Jeff! You prevented me from freezing my butt off in the winter. GOD BLESS ?
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October 2022 by Don Boebel
Do not rent from this business. They rented a poor quality fryer that was incomplete, and did not get hot enough. I drove a long way to rent this. When I picked it up the equipment was dirty and incomplete. I purchased needed components and prepared for my event to find out . . . The fryer did not get hot enough! It failed to get higher than 350 degrees. I called the store to have this addressed. I returned the equipment to receive a PARTIAL refund for the unused days on my contract. I was told TOO BAD it didn't work, that's your problem. Do not rent from this company. They don't have good equipment and they have even WORSE customer service .
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September 2022 by brian butler
The owner is a complete a-hole and their prices are way way too high and the owner thinks he's a Superman or something
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July 2022 by Kory H
I like to try to stay local, but I just called to see if they had a piece of equipment that I was looking to rent and I was placed on hold... no biggie I'm not the only one in the world. But when the person got back on the phone they asked me to "call back tomorrow because they we're kinda busy". I simply replied with no worries I'll just call and rent from another comapny and he repiled with "ok". No wonder why so many ma and pa places go under with customer service like that.
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May 2022 by Derik Sulzle
Apparently if “Scott” isn’t available you cannot buy a lawnmower…
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March 2022 by Steve Williams
I love this place have rented equipment and bought a little bit of everything. I went a couple minutes before they closed and a couple employees made that clear, lights on doors open guess what your still open.
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February 2022 by Bryan Zylstra
The "Farver True Value and Rental" is a decent location. They're always helpful to me whenever I need assistance. For the most part they're fairly priced on items. Today (02-01-2022), when looking, I was unable to find ABS cement. It appeared as though they did not sell it at all. However, there is a possibility they carried it, because I did not ask for help finding it. Although I am almost certain that I've never seen "Oatey" cementing products sold in separate areas of any stores that sell them. Therefore, the possibility exists.
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January 2022 by Sqeeky Kleen
Got the pvc sniffing glue so i could finish putting in our new sink, got there just in time they close early.
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August 2021 by Donna Soderblom
I was having a b-day party.I didn't think of sitting outside in the heat until the day before. I looked on Farver's website for tents. Found one I liked. Called Farver, it was available, they told me want I needed to rent it. It was a clean, easy to assemble & very nice tent.
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July 2021 by Kevin Pella
Good staff very knowledgeable about many household job issues
