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November 2023 by S.R. “Mötley” HOPWOOD
Mr. Wing was very helpful negotiating me through the insurance, valuation, and small claims process when estimating damage to our truck.Will have our business when hail comes next year!
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September 2023 by Douglas Fox
I hail damage repair on my black truck. The next day after picking up the. Truck there was swirl in the paint. And the back seat had body dust and boot print not clean up. I took the truck back and the clean the truck again. I also had the clean all the clear cost overspray on the glass and front grill and bumper.The repair work was good but they don’t clean the vehicle. Very good and they did twice.
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July 2023 by DumpTruck355
If I could give them -0 stars I would , front desk lady doesn’t even know what is going on. Dropped my car off and got it inspected and quoted , called back a week later said they didn’t have my car there like what? Crazy to me that it was the only suv on their lot. Not to mention said it would be done in a certain time frame & it hasn’t even been touched yet. If you’re needing quick repairs do not recommend they will tell you it will be done but then not even have it started. I get being busy but don’t lie, not everyone has a backup car , nor can afford a rental if your insurance doesn’t cover it. Very disappointed I read a bunch of good reviews and had high hopes for this place , I just don’t recommend at all. I think 3 weeks is a good time frame to have a plastic piece & a hole in my radiator repaired, guess not ??♀️. Will be taking my business elsewhere as I am having my car removed from that place and taking it to a different place in ankeny since they haven’t even touched it anyways , the new place is getting it started as soon as the quote gets transferred over & I was under the impression that so would this place, guess I was wrong ??♀️Service: Body & Trim
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May 2023 by beart beart
This is the first review I have written for a business… We had a hail storm in Grinnell yesterday, and my rear window was shattered… I contacted Sullivans and asked if they had crash wrap. They said yes. When I asked him what the charge was to cover the window, the employee said there would be no charge… It would be very easy for them to charge $10 or $20, and most people would pay because they don’t have any other option. It’s very refreshing to have a business who realizes that in moments of crisis, it’s nice to lend a helping hand… Thank you for your assistance.
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May 2023 by Roxanne Davis
My job has not been finished yet. I will give a review when it is actually Finished!!
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May 2023 by Daniel Bragg
Worse customer service I have ever seen. Front desk lady is rude and dose not know what she is talking about
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February 2023 by Stacy Grams
This place never disappoints. I'm in such shock ! My car looks beautiful! I had someone try to run me off the road and do damage to my car. Just picked up today and my eyes were flooded with tears! You guys did amazing ? Thank you!Services: Painting
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December 2022 by Myron Linn
I was a victim of a hit and run collision with my car in a parking lot and was recommended for repair from our auto dealership. I went to Sullivan and they were very friendly and eager to help me. They quickly compiled an estimate and sent to my insurance carrier. Within a few days, the estimate was accepted and our car is quickly scheduled for repair. Sullivan has been very customer sensitive and has been an excellent provider. Now, to be totally forthcoming, our car is scheduled but not yet repaired. I anticipate completing this review in about a month. Thanks, Sullivan.
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November 2022 by Cathy B.
I want to thank everyone involved in repairing my car. From the first phone call to the final pickup it was a totally stress free experience. The front desk assured me of what to expect and the service experts delivered. I'm just astonished. I can't begin to thank all of you enough.
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October 2022 by Karla M
Very nice people. They couldn't help me, but did have someone else to send me to.
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February 2022 by Rachel Callow
they did an awesome job repairing my van they always go above and beyond to take care of their clients
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September 2021 by Beau Smith
They did an excellent job repairing my 2010 Corolla front bumper and fenders The paint matches the rest of the car spot on. They installed my aftermarket headlights god me too.Services: Body & Trim
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September 2021 by Beau Smith
They repaired my 2010 Corolla front bumpers and fender and you can’t even tell it was in an accident. The paint matches the car spot on! They were friendly, quick and knowledge. I would take my car to them again no question.
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July 2021 by Donna Soderblom
They are GREAT! From a scratch, to half a truck being scratched, to a deer crash. They can fix it like new! They are honest & will work with you!!
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May 2021 by Diane Bishop Richards
Highly recommend Sullivan’s! Just picked up my car.....great job on the body, and just as awesome on the inside! Thanks for making a crappy situation much easier!
