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February 2024 by Joshua Snell
Where is the plain option in the app cause they don't have the check box's.
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December 2023 by Virginia Drake
Super people work here! Awesome customer service, excellent food, always happy to see you and super fast service- I would give more stars if I could!
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September 2023 by Brianna Roose
Normally a pretty good delivery sandwich place. Lately, I’ve noticed mistakes increasing. (Smaller items like condiments being forgotten, chips being swapped out for different flavors etc) All understandable especially if its a busy lunch hour. But today they literally put nothing on my sandwich. I was given bread, with nothing in it. I even took a bite because often it’s not filled to the point you can see the ingredients. Will not be returning to Jimmy Johns.
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August 2023 by Kimberley Rossiter
Ordered online - confirmation said it was guaranteed by “tomorrow”. Sun was supposed to have mustard, pickle and be cut in half…didn’t have ingredients and wasn’t cut in half. Turkey had weird brown spots and all the mean was super fatty. Disgusting ?
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July 2023 by Reannah Jones
Unless you are ordering ahead of time and taking out, I'd skip going to this location. I was rudely asked if I was 'picking up my order' by a young woman, who then responded 'oh, it's okay,' after I told her I was ordering in person. After I placed my order, she told me, 'have a good one.' My order was ready and nobody called it out. When I asked if the sandwich was the Cubano, the oldest person working said, 'order #13,' as if they'd given me an order #. I grabbed my sandwich and was told, 'have a good one,' a second time by the same woman. I sat down to eat, and over time found that the employees make loud noises with the containers, shout, and basically make it sound like a high school gymnasium in the place. I decided to gather my unfinished food and leave and on my way out was told 'have a good one' a third time by the same woman. I won't be going back there, again. What terrible service.
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May 2023 by Brittney Hudson
Tasty subs, great service. They have a table outside. Pricey for sandwiches.
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April 2023 by Carver Allen
This place has the best staff, fast service and great food! What else can you ask for in a freaky fast sub store? Keep up the good work guys!
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March 2023 by Dustan Fogle
Don’t Expect !This location does not allow you to put oil on the Tuna sandwich even if requested or paid for.Expect an argumentative employee to tell you absolutely Not!They would rather give a refund, than give you the sandwich the way you prefer it!Go to subway - Go to Jersey Mikes for your Tuna with oil sandwiches.Complained to Corporate and they stand behind the denial of oil on the sandwiches. Stated it’s due to shortages. Bit also that it’s only for meat sandwiches. Which is false. Every day tuna is canned in water and oil. Frankly in my opinion, the only way to eat tuna is with oil. You might think that a sandwich shop such as Jimmy John’s would understand and know the art and design of the sandwich and the customer experience but they don’t. I also went and designed a sandwich on the website and it allows you to build this sandwich this way I desired. Corporate was very generous and offering me a $2 off coupon for my complaint! Honestly, it made me laugh because they did not care about the customer experience one bit. I didn’t want any money. I just wanted the problem to be taken care of. I’ve been eating at JJ’s for 20+ years probably and I always order the tuna with oil at other local JJ shops. To just disregard your customer is a huge no-no. What a letdown. Like I stated to the corporate executive that responded to my complaint, I hope when you go to order food at the counter somewhere that they tell you, you cannot have what you have ordered, when you know for a fact, that you can! I hope that an angry hopped up sandwich maker somewhere treats you the same way that I’ve been treated in the North Liberty JJ’s. In a line filled with people, becoming a dishonored customer, looking like you are the one in the wrong. And when it happens, I hope you think of the guy that didn’t get the oil he requested. DoneNo Thanks JJ’s North Liberty
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February 2023 by Bethany K.
Workers who worked 2/25/2023 will close drive- thru while it works perfectly fine, they will sit in lobby to talk to other coworkers ,bad service. One Gentleman working when drive thru was open was very helpful! Please have all employees keep drive-thru open for other customers!
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February 2023 by Pat Cady
Super friendly staff, even though they were super busy, my sandwich was still ready in great time.
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December 2022 by Mike Meza
Bought 2 sandwiches. The roast beef was great. The tuna made me throw up.
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November 2022 by Anna Cates
Horrible sandwich, very expensive for such low quality. Hardly any condiments or toppings. I also had a bug baked into my bread. All around bad.
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September 2022 by emmet632
Food is good. Service is not! Over a month ago my wife placed an order online and paid for it. She went to pick it up and they were closed due to lack of workers. They said they would refund the money paid but we have not been refunded yet even after many times of my wife asking!
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September 2022 by Hailey K.
I typically love Jimmy John's & have ordered from this location enough to be continuously disappointed. The delivery time is never quicker then 40 minutes, despite living 5 mins away. They have sent us sandwiches that we didn't even order & have not added items that we paid extra for on our sandwiches. Unfortunately, my fiancé & I are now driving a lil extra to get jersey mikes down the road because they haven't disappointed yet. Management needs to step in & fix this store. They make Jimmy John's as a whole look bad.
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August 2022 by Dan Heitzman
The food is the usual Jimmy John's, high quality and freaky fast, when you can get it. Pulled in at 5pm on a Monday evening and the employees were walking out the door and locked it in front of us. No explanation. No sign. Nothing.
