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November 2023 by KCV
We have purchased multiple vehicles from Junge in North Liberty. They have the BEST customer service and pricing and still provide support after the sale. They gave us a super fair trade number when we were looking to upgrade. All of the sales guys were super friendly and made us feel welcome each and every time we stopped by. Ryan and Clayton took amazing care of us and made the process easy! Don't go anywhere else for your new or pre-owned car! Junge also sells more than Ford - they can get you any car you want and are happy to find the best deal for you! HIGHLY RECOMMEND!!
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November 2023 by Dave & Celeste Vincent
Walked me through the steps of custom ordering a vehicle directly from production plant and got exactly what I’ve wanted for a long time. Max, sales person would check in tine to time to just reassure order was being processed and then when it would be delivered. First time buying through Junge, and will recommend to family and friends
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November 2023 by Izan Khan
Junge was an awesome dealership. This was my first experience dealing with a dealership and it couldn’t have gone better. Max was really helpful and answered all my questions, keep up the amazing work guys!
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November 2023 by Jim Sheets
After 10 months with my 2023 Mach E, it was time for the 10,000 mile service. As with my purchase experience, Junge Ford service has also earned my respect and appreciation for their customer-focused approach and communication throughout the service experience. I had a late afternoon appointment and waited for the tire rotation and inspection of my vehicle. Within an hour, they were finished and had me on my way! Superb service all around and the Junge Ford crew are earning true customer loyalty with each visit.
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October 2023 by Jeff Pedals
Keegan helped us out during our bicycling trip to Colorado. We had engine trouble that ultimately required us to rent a cargo van to return home to Indiana (340 miles) in the middle of the night to switch our bikes & luggage over to another vehicle to continue our trip. He was very informative & accommodating to our unfortunate catastrophic situation & went above & beyond the call of duty. Give this man a pay raise as he surely deserves it. Our 2 week trip continued on & was a success.
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October 2023 by Rick Last
Have started using Junge Ford when we moved to the area. Their service department is excellent. The most recent service was for tires and some transmission issues. They picked the vehicle up from our house which was great. Had texts to advise of picking it up and texts when they were working on the truck. Really impressed with how they handled everything from scheduling to completion. You can tell they are customer focused. Highly recommend using them.
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October 2023 by Craig Zachman
Great buying experience. Not pushy and want the customer to be happy with their purchase. Have been talking to Nick for about 3 weeks. Originally was looking to buy but interest rates were to high. Ford came out with new rates so Nick got ahold of us to let us know. We sat down with him and made the dealer. Fair trade in value also. We would do business again with Junge.
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October 2023 by Will Norman
We had a great experience buying our first minivan yesterday. Everyone was very helpful and friendly. They got us in the vehicle we wanted for a great price. No stress, no high pressure sales tactics.
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September 2023 by Elwyn Stutzman
Just bought my first car from a dealer and these guys were top notch, very professional but also very personable. Really enjoyed working with Max, he was very responsive online and was easy to communicate with! Thanks for a great experience! love the car as well.
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September 2023 by Linda Neighbor
Best experience I've ever had purchasing a vehicle. All the staff that I dealt with were so friendly and helpful that they made my purchase absolutely painless. I couldn't believe how thorough and knowledgeable they were.Thank you Junge!
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September 2023 by tgat07
Rhett was knowledgeable, helpful, friendly and very professional. I appreciated his attention to detail and how he made himself available to me to answer any questions. Lloyd was also very friendly and helpful. Fantastic service!
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September 2023 by Steven Bronner
We returned to purchase another vehicle from Junge North Liberty. Dre was very knowledgeable and professional. The sales mangers were helpful in answering all of our questions and Isaac in finance explained each aspect of closing the deal. If you’re looking for a new or used vehicle go to Junge North Liberty. We LOVE our Edge!!
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September 2023 by John Leonard
Had a particular vehicle in mind that I was interested in. Contacted the dealer via email to check on availability. Had an allotment that I could build to my specs. Met w/ them, built the vehicle, agreed on price & placed the order. Communication during the build process was outstanding. Vehicle arrived on time & delivery process went smoothly. This is the 8th vehicle purchased from Junge Auto Group. They have always been professional & respectful of my time. Shopping for a new/used vehicle give Junge a shot.
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August 2023 by jennifer hirsch
Exceptional customer service!I was traveling back to Georgia, when I encountered problems with my car. I contacted the nearest BMW dealership which happen to be Junge of North Liberty and arrived with my car just before closing. They were extremely helpful upon arrival, squeezed my car in the next day to have it fixed and ready for me the following day.Also kind enough to help me come up and take me, even though they were about to close, to a location to wait for my daughter, whom was an hour away.I have come to expect great customer service with BMW, as we’ve always experienced with them, but this location did an exceptional job!
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August 2023 by Dj Nelson
The service team provided top notch customer service! I am not a customer and was traveling cross country when we had a car issue. I called very early to request assistance and they fit me in right away and handled the issue. The team was friendly, speedy and the outcome was much better than I expected.
