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January 2024 by PHILLIP KILCREASE
Very bad service. No one bothered to ask if I needed help and the cashier was very, very unfriendly. I will try not to ever shop there again!
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January 2024 by Megan W.
In my newfound attempt to become a novice plumber, specializing in bathroom sinks, I stopped by North Liberty Ace to get a new slip nut. I went to Ace as it is conveniently close by and even though the store is smaller than the usual home improvement store, I knew I would probably find what I needed. I did find it, but it was too small for the pipe I was joining to the wall trap (FYI - bathroom sink pipes are 1.25 inches whereas other pipes in your home are 1.5 inches). When I went back in a second time, I was able to get help from a few people who took the time to understand my problem and get me the correct gasket and slip nut for my wall trap and let me return the nut I had purchased. I appreciated that they were willing to open packaging to take out the products to make sure they would properly fit the pipe I had brought in for my project. In the end, I was able to attach my wall trap to the pipe in the wall, successfully join it to the P-trap and nothing under my sink is leaking! Thanks to the help of the Ace employees, I [finally] got this project done and have a new faucet in my bathroom.
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November 2023 by Charles Simpson
I recently visited Ace Hardware in Cedar Rapids and was thoroughly impressed with their selection. Not only did they have the 5-gallon buckets I was in search of, but I also found the "drop in the bucket mouse traps" that I couldn't seem to find elsewhere. It's clear to me that they prioritize stocking essentials and some unique items, ensuring that customers leave satisfied. The staff was friendly and helpful, making my shopping experience even better. I appreciate local businesses like Ace Hardware that offer great products with top-notch service. Highly recommend!
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October 2023 by Craig Allin
Big Ace Hardware store. Huge diversity of items and the helpful staff you expect at Ace
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September 2023 by Luke Strack
A++ in service they have a very friendly staff. I think a new owner took over a few years ago (not positive), but the store has more options now and is more well organized they have really improved. I love it bc its so convenient when I don't want to run all the way to Lowes ???
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July 2023 by Dean Charles
Even though it's much like any hardware store; the folks there are always friendly and helpful! I try to stop there whenever I'm in town for their nice selection of sweet treats!
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June 2023 by Ray M.
I've been a customer in Ace Hardware stores in Nashville Tn, Portland Oregon, numerous places in Iowa as I help friends and family maintain their homes. The store in North Liberty iowa is by far the least helpful of them all! The first employee I found and asked for help basically cut off my question with an incorrect answer. Twice,, before I walked away from him. The second employee I searched out was slightly more helpful but didn't stop his shelf stocking to help me locate the item I needed. Ace has a competitive edge over big box stores in location convenience and knowledgeable, helpful employees. Downside is higher prices. This Ace Hardware store has the location advantage but their service level is lacking. Next time I will drive to the Big Box many minutes farther down the road.
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May 2023 by Ottis Bunning
Such a great place that has so much to offer but still had that small town feel.Owner & staff are all great!!
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April 2023 by Alison Keegan
After a dismal experience at the Ace on Dodge St I went here. What a difference! The man who helped me was so sweet!
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January 2023 by Dave Nelson
For all your household needs, staff very knowledgeable.
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November 2022 by Stephen Ochs
Pull up at 4:50 on a Sunday (online says close at 5) and they are closed and 2 employees just stare at me through the window. If your not going to be open during your posted business hours update the hours.
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October 2022 by Scott Jones
They always have what we need for our home or for our business. Great people and always super helpful! Thanks Ryan and crew for helping us do our job!
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October 2022 by Olga Rohner
There are very good florals, but the prices are high.
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September 2022 by Katie Steckly
The help at Ace Hardware is always fantastic. As soon as you walk through the door you will be greeted by someone asking what you are looking for and they will be able to point you directly to it. They are quick and friendly and absolutely the most top notch place.
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August 2022 by Michael O'Neill
Extremely helpful and friendly staff make me feel welcome every time I enter the store. Someone always checks in when I'm browsing and it looks like I might need help finding something.
