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October 2023 by Dylan Bolton
I've switched over to Quality for many reasons. Ultimately they aren't the absolute cheapest you will find but they ARE the fairest and very available even being as busy as they are and they have loaners available as well as courtesy shuttles which I think is awesome. Most importantly if it's something simple that they know you can fix like your wheel well is just super dirty, they don't go replacing and repairing things that don't need it they will just tell you or wash it themselves. Very good business and highly recommend them.Services: Transmission
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October 2023 by Danielle p
Very kind people. Might be a little pricey but definitely do the job right…. You get what you pay for type of business. Quality inspections with real time updates of issues. I’m amazed overall very happy with how this went down. Could even pick my vehicle up after hours and also pay through a link. They got us in the next day also when other places said about a week for waiting times. I’m impressed I would definitely recommend.Services: Vehicle Inspection
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October 2023 by Brittany Crawford
They broke our tire and then lied about it. After an inspection here we noticed the bolts; not lug nuts, bolts literally falling off our tire. Luckily I noticed before the tire fell off and caused an accident. When we called to get it taken care of we were told that they still have footage of them working on our cars weeks later and that it doesn’t show them doing any damage but when I requested to see the footage no one could provide it. I even emailed the manager and they just never got back to me. Then they quoted us over $500 to fix the bolts. We had it towed to Linder Tire and they did the whole thing for about $100. Don’t get your work done here. They will break your stuff, not take accountability and over charge you to fix their mistake.
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October 2023 by Jana Bennett
Per usual, another 5-star rating to the Quality Car Care team for their time and excellence in service. I appreciate the friendliness and professionalism in delivery of diagnostics and planning for next steps in car care and maintenance.Services: Tires
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September 2023 by Nathan Anderson
I went in to get my breaks worked in and quality work at a reasonable price. I always enjoy seeing the crew and of course Bailey the puppy she is awesome as is everyone there!!Services: Vehicle safety inspection
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September 2023 by Dre Lopez
I went for an oil change, they did a vehicle inspection and said that I had multiple oil leaks and quoted me at approximately 2 grand. I said heck no, and decided to sell the car. Well, turns out I needed the car so after 2 months of not using it I went to get a second opinion. Turns out I had two MINOR oil leaks quoted at $500. If you absolutely need an oil change, I have no complaints about that, but ABSOLUTELY get a second opinion when they tell you you have a problem with your car, I wouldn't trust this shop one bit, and I will NOT be returning EVER.Services: Vehicle Inspection
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August 2023 by Dan Hammer
I’ve known the owner if this shop ever since 2016 when I drove tow truck in north liberty. Since then I’ve only had him do a few odd jobs for me on vehicles but I will say he’s a straight forward guy that is honest and does good work. My wife and I recently bought a home in this area and now that we live in this area I can’t wait to start having him be my #1 go to repair shop. He gets busy and sometimes you have to schedule out for repairs however of course this happens when a shop is good at what they do.
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August 2023 by Marissa Bream
They are always quick and efficient and by far have the best pricing for the work they do out there. Very much a straightforward attitude with what’s necessary or things to consider. They’ve saved me many dollars and many headaches and I can always get in quickly!
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August 2023 by rob ramos
100% DO NOT RECOMMEND. DO NOT WASTE YOUR $$ HERE!!!!! I'm not usually a bad reviewer & take this very serious because of how it can affect a business. On July 26th-I was told I would be able to get my car into their shop the next day if I could get it there that night - so I paid $265 to have it towed 1.6miles after hours & it wasn't even seen the 1st time until a few days later. I have the tow receipt w/dates, the shop invoice with work declines, screenshots of txts & phone call logs with notes that I took right after I talked to them every time to back me up on everything. They just kept trying to push to upcharge me by $4,308 for things that were fine but “Might go bad at some point” that i declined. I got my invoice & they still Did Not take off the Inspection fee they said they would for $198.62 because they had pushed my repair back twice…. I had it towed there July 26 & just received it back Aug 17th. I am very unhappy with the price & the length of time they took to get it taken care of. DO NOT go to this shop. They will take way longer & charge you way more than they should on both. Have tried to reason with Manager, but they will not work with me on price. $1,700 was NOT what I was told when I got my 1st & 2nd estimates. Communication was horrible. Deadlines came & went 3 times without resolution. The last part they replaced, I was told would be done in 5 days - I finally called them myself 9 days later & was told part was there & car would be in the shop the next day. Again - I have proof for all this. This was 23 days in at this point. I asked for $$ to be taken off to make up for having it for 23 days & they took off $14. Lol. I feel like I paid way more than I should have for them to throw parts at it & HOPE that it worked & then just keep charging me. I am a proud Army Veteran & feel very strongly that I was taken advantage of because I’m from a couple hrs out of town. 100% DO NOT RECOMMEND. DO NOT WASTE YOUR $$ HERE!!! I look forward to hearing back from them if they see this & hope they will they make it right - but so far - this whole experience has been a Tragic Comedy….
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August 2023 by Benny Rios
They did a great job. They did a complete service to our vehicle. Very punctual. I was on a time situation and they had me out in more than enough time. Thanks
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July 2023 by Scott Jones
We have used Quality Car Care for our business fleet of vehicles for the last couple years. They always go above and beyond with our trucks and vans and keep our employees out on the road to better take care of our customers. They are always honest and upfront on what needs to be repaired and the things we should be aware of but don't need to be fixed right away. They are great with scheduling and even dropping our vehicles off to the shop when we can't break free to come and get them. Every employee that I have dealt with has been professional, knowledgeable, and courteous. Not to mention the new shop dog, Bailey, is pretty sweet as well.Services: Transmission
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July 2023 by michal schaben
Our family has been going to Qualify Car Care for years!!! They are always helpful and will always go the extra for us!! They are fast, courteous, and knowledgeable about our vehicles!
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July 2023 by Beth Bonner
I appreciate Quality Car Care’s professional and friendly service and fair pricing! I have never been disappointed with their work.Services: Tires
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June 2023 by Nicole Astell
Went to them bc I wasn’t sure if my battery or alternator was dead (just the battery).Pro:- They got me in and out on the same day, which I REALLY appreciated!- The staff was INCREDIBLY friendly!- They kept me updated on the service and quoted me the price beforehand.- They did NOT try to up-sell me on anything.Con:- I felt like they were kind of expensive, but I haven’t had my car worked on before, so maybe what they charged was a competitive price.
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June 2023 by Troy Atwood
I first worked with Dave and Quality Car Care back in 2015 when I believe he was the only person in the shop. I had a Chevy Uplander with power steering problems. Dave's quote was half of his competitors, and the work was done better than expected. Dave is no longer the only one in his shop which shows the quality of his work. The Uplander is no longer in my posession, but as I have owned other cars, Quality Car Care is the ONLY shop that will ever get my business. I have always received exceptional service and fantastic pricing. On occasion when they did not feel equipped to complete the work, they referred me to a service shop they trusted. I would only go to someone Quality Car Care recommended. Thank you to Dave, Alex, and the entire team at Quality Car Care.Services: Transmission
