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December 2023 by Jake Van Roekel
Great staff, bought a washer and drier needed an appliance cart and they borrowed me one, trusted me to bring it back even though it was going to be a few days
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July 2023 by Ken Hanson
We dropped off our dishwasher for repair. The invoice was $577, including testing and $200 for re-installation. The first time we used it after the "repair," water gushed out on our new wood floor.We obviously asked for our money back. No, the best they could do was $200 off a "new" $1400 dishwasher with a dent on the inside door seal. Just to see how bad they treat people, I countered with an offer for $1000. The manager said, "oh no, we couldn't do that, we had to pay for the repair parts." What a joke.Don't walk - RUN from OW!
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March 2023 by Mary Enderton
Definely variety! Top Quality Appliances!
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December 2022 by kayla schindler
I bought a dishwasher about 1 year ago, was looking for something reliable but not too expensive. They showed me just what I asked for; I was very happy to be able to take it home that day. So I knew that when our refrigerator died last month where I would go. Once again, great customer service of listening to my needs and helping me find the right one. Reasonable price for delivery/installation and disposal of the old appliance. I would recommend Okoboji Wholesale again and again.
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December 2022 by Kelly Keeler
We bought a dishwasher in March for $1,200. We were told all service calls were free for a year. We used the dishwasher twice then it no longer was working, we check the drain and couldn't find anything. We wash our dishes with a scrubber and dawn dish soap before putting in dishwasher. We called them and a guy came out. Said that we should switch to liquid detergent because dishwasher can't break down the cascade platinum pods. (You would think a$1,200 dishwasher should be able to break down the pods but it doesn't) He said it clogged the drain but did not tell us where because we didn't see it. Then he took off out the door so fast we couldn't even ask barely had time to say thank you. He started the dishwasher before he left and it worked. The next time I went to use it didn't work again. I checked the drain hose remembering the last time he told me it was the clogged. I couldn't find it the hose looked clear. So I called and then he come back out and again he said it was a clogged drain, this time I was able to ask the guy with him where it was at and he showed me. The guy that was here the first time then spoke up and said it was in the same spot the last time.. I thanked them for coming. I then got a bill in the mail for a service call...I thought it was free? Well that's a lie. It's not. Jenn never told us "functionality parts" those words never came out of her mouth til I called and asked about the bill. If I would have known I would get charged I would've contacted my protection plan that covers it for FREE. Needless to say I was going to buy my refrigerator there and will not be doing that because why pay overpriced items when I can get cheaper elsewhere since I already have the protection plan somewhere else that no matter what the service call is free. Make sure to ask all the right questions before you buy.
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December 2022 by susie brantley
The folks here were so willing to help. I have Viking appliances and no one works on them in lakes region;I must’ve called 10 businesses. I needed a repair on dishwasher and fridge. Nick came out the next day and fixed the dishwasher in 30 min and ordered the part for the fridge. Very clean too. Highly recommend Okoboji Wholesale. Susie P. B.
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December 2022 by David Rowland
We have 2 matched dishwashers. One died on Monday. Tuesday, we found 2 matching Bosch units at Okoboji Wholesale. They delivered and installed them on Thursday. Not an easy installation. But, Josh did a great job. It's sure nice to have an excellent vendor, locally. We'll be buying more appliances from this company.
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December 2022 by James Hanson
Great people, great service! Lots of selection, wide price ranges
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December 2021 by Harley Kraft
Nice store, immediate service from a knowledgeable, friendly person. Appears to be a good on-hand selection of inventory. I can't speak to service, as we have just placed an order.
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December 2021 by Vicki Johanson
I have met no one there that hasn't been pleasant and knowledgeable. Would definitely work with them again!!
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December 2021 by Rhonda Scholten
It's always a fun hunt for items here! Inventory is always changing. Employees are always helpful
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December 2021 by Kristi Lauver
Buyers remorse, big time. Wasn't expecting to spend that much and not happy with the appliance we bought.
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December 2021 by Sara Burger
great service and friendly staff, i wont go anywhere else
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December 2021 by Kathy Batman
I was looking for a small refrigerator for beverages and the had one in stock..
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December 2021 by Dorothy Brons
Soo helpfully. Thank you