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August 2025 by Josh M
Very patient sales staff. Answered all my questions and ensured our family had all devices set up.
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July 2025 by WE ARE UNITED
Poor hospitality ,
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July 2025 by Patrick Sokol
This was a nice store with a very helpful employee!
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July 2025 by joe ulman
Shanelle was fantastic!
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July 2025 by Jenny Nitchals
Dan was amazing
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May 2025 by Mike Schrunk
Chandler is my go to guy!!!! Will explain anything I have a problem with……Chandler is a huge asset for your office……!!!
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May 2025 by Steve Meschede
Chandlers at Okoboji Verizon was so very helpful and professional in helping me set up my new phone. Look him up because he is on top of his game !
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May 2025 by Stephanie Tordsen
Excellent staff with a very positive and helpful demeanor. Highly recommend 👌
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May 2025 by Nicki Jungmann
Super disappointed. I bought a Gizmo watch here and I wished I would have just bought it online through Verizon. I was charged $185 for a $150 watch (which I did not see, never was given a total) plus I was charged $35 in store for activation and also $35 on my bill. A total of $70 extra just for buying in store? I had to call Verizon 3 times to get it sorted out. I would recommend going to an actual Verizon store or just buying online/via the app.
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May 2025 by Richard Casey
Shonelle was fabulous helping us pick out new iPhones and a new Apple Watch, and getting everything set up. The process went past the store hours and she willingly continued waiting on us to get the new devices set up and getting us on our way!
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March 2025 by Pam Painter
Was taken care of from start to finish and did not have to wait long.
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July 2024 by Judy Harmon
In considering a new phone, went back to Verizon having been a customer for 23 years, and had a great experience. Hunter detailed the phone comparisons I was looking at and ordered that day. My next appointment was with Boston who helped me get set up etc and so happy with my new phone. Both were professional, knowledgeable, and great to work with!
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June 2024 by Shirley Handy
Hunter and Chandler were very helpful and polite helping my husband and I buy a new phone. They were very patient also with us courteous. alot of younger people arent respectful, but these two young salesman were very kind. theyre keepers
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May 2024 by Christopher Sandy
I bought a $1,400 i-phone from Verizon Spirit Lake store. I went in on a Saturday at 3 o’clock. There was no one in the store with three associates standing around.
I bought a screen protector from a Verizon store, but not their store. When I went to have them apply a replacement screen protector (I received per the warranty) on the $1,400 phone I bought from them, they refused to put it on my phone because “I didn’t purchase the screen protector from their store.”
No problem boys, that’ll be the last time I ever buy anything from that store. And all over installation of a screen protector that would’ve taken five minutes and cost nothing. #customerservice
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April 2024 by Denise Christensen
Chandler was very helpful with my questions and needs today.
