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December 2023 by Luis G.
This car was has to be the worst I always wash my car here at least once a week and they always do a terrible job and always notice little scratches after I wash it but this Sunday I brought for a quick wash before work and they chipped my paint of my brand new car and I called immediately when I noticed on so the manager could call me a liar as I new they were going to denied it because paint is expensive and their not going to want to pay for so I told them there for I'm never coming back because they don't take care of you car and cars are not cheap this place is the worse .....never coming back
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November 2023 by Cesar C.
Paid for a full detail and the outcome was actually pretty good, there's a few spots that didn't get any attention which is a little crazy considering their price for the full detail. The reason for the low rating is due to the fact that they set certain items outside while they work on the inside of your car, in my experience it was a hydro flask. Fast forward to about two days later , I give them a call explain the situation asked if any returned one and I was told "No but maybe the manager got something, he'll be in tomorrow." Cool, I return the call next day and the manager is busy w/ a meeting, I said that's fine I don't necessarily need to speak with him, I called yesterday and was told to call back regarding my lost hydro flask the lady then said "Oh you know what I do remember picking one up." I'm thinking great then why tell me yesterday that you didn't have anything? Asked when I can pick it up and how the manager isn't necessary if it's been found and she had mentioned she didn't know where the guys placed it since she found it, took my name/number down and I have not heard back from anybody. First they say they don't have it, then they do have it but don't know where it's at, then they say they'll call you back but never do. At this point it's apparent that nobody is owning up to losing/stealing/misplacing my hydro flask. Decent wash, terrible customer service. You would think a water container would be safe at a wash but hey here we are. If you're looking for a cheap, good wash I assure you that you can find better elsewhere and your property will be safer.
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November 2023 by Dylan S.
I have been here around 5 times in the last year, each time has been just OK but good enough for a quick basic wash. Today is the reason I will never be coming back. They were on the busier side but not totally slammed. I was going to choose the basic wash but the man taking orders upsold me on the "fall special", which seemed like a good deal at the time for $40. I asked him how long it would take because I have a work meeting to get back to, and figured I had an hour to spare. He told me 25 minutes. There was no "long wait time" sign up, so I figured it would be relatively quick, based off how many people they had working and there not being a ton of cars, and also taking the guys word for what he said. I go outside to wait for my car, and see there are 10+ people working on the cars so I figured it would be relatively quick. I was proven wrong. My car did not come out of the washer for 45 minutes. At this time, it looks like all of the workers went on their lunch break at the same time, so now they are down to 4 workers for 10 cars that are backed up. The wait time isn't the biggest issue, I get it's hard to keep up with not enough staff and when it gets a little busy, but this was by far the worst car was I have ever received. Fast forward another 45 minutes and my car is finally ready, 1 1/2 hours after I was told it was 25 minutes. I understand a $40 car wash isn't going to be perfect by any means, but the total lack of care and going through the motions is what is upsetting. There are still many pollen spots on my hood, side doors, and roof. There are 5 big streaks of what looks like cleaning solution on my windshield, and several more on all side windows. The "tire shine" I paid extra for was whatever solution is in that squirt bottle, sprayed 4 times on each tire, and not even scrubbed or wiped.I could've taken my car through a gas station wash for $10 and received the same result. I am not writing this review because of the wait time, I am writing because I paid $40 for a very sub par wash with no care whatsoever.All of the staff (in the office) are very nice and pleasant to be around, I appreciate them. But they will not be getting my business and I won't be recommending this car wash to anybody else. If you want a quality car wash for the same, if not cheaper, go to Russel Fischer. The employees actually take their time to wash your car.
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October 2023 by Rosary F.
It's a warm day and it's supper busy, staff starts to hand out free waters to everyone so we can all stay hydrated as we wait and also give out free candy since it's Halloween season . Now that is a 5 star customer service.
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September 2023 by Dave Hollinger
Got an $8 car wash in it charge my account $10.
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August 2023 by Eliza D.
Shame on me...after my one-star review, I went back, twice! The last time I was there, they either took my cell phone adapter for the stereo or it got sucked up in the vacuum. My son was literally using it before we got out of the vehicle - 30 min. later and it's gone. Asking any of them is futile. We went down to Best Buy and bought a new one. Today, I stopped in again, out of convenience (never again) to get my usual $20 wash and despite the fact that I greeted the guy with a smile and a friendly "Hi! How are you?", he was absolutely rude. I said "I'll have the $20 wash, please". He told me "There is no $20 wash, it's $30". What? I've been coming here for a couple years and have always gotten the $20 wash. He said "No, it's $24 and an extra $5 because you are an SUV". I said "Is this new? Because I've always only paid $20". He says, "No, it's always been $30". Um, no. It's always been $20. A small 2 door Rubicon is hardly an 'SUV' but whatever. I'm done. Stealing from me, doing substandard work, breaking things and now telling me I'm wrong, that it's always been $30 for my vehicle Never again...avoid this place or take your chances! P.S. The $25 charge (pictured) was only because I bought snacks that visit. Also, my earlier review about a piece being broken off my hood was a factory part, not a modified part. No
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July 2023 by Alondra G.
Complete rip off lol It's too early to get mad. Here are the photos! Save your money ...
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June 2023 by Al Hildestad
For that much money they could give more time. I barely made it with a small car. No soap on soap setting.
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June 2023 by Ruben S.
This is unacceptable after spending 60$ really really bad I would never go back and it happen a lot of times before
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June 2023 by Daniel D.
Been going here quite a while now, I originally brought my minivan in & got the full detail over $200, literally these guys 2 hours & an extremely inefficient job done, after me telling them to touch up all the areas missed.Then after taking my truck in, the workers drying vehicles & vacuuming vehicles are very very fast & inefficient, they miss putting back floor mats as they originally were, poor poor vacuum job, and very fast drying & wipe down..The gentleman checking your vehicle in is not friendly whatsoever.This business nickel & dimes you for every detail & it doesn't show with their quality of work..NOT RETURNING!!!!!
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May 2023 by Michelle Z.
First and last time I go there! They did a horrible job exterior and interior! Definitely do not recommend! I paid for the super wash and got nothing but disappointment!
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April 2023 by Jon Sullivan
Clean facility, car wash works great. Parking lot in decent shape.
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April 2023 by Jarvis J.
I normally come here to get my car washed, but will not be any longer. I have to find a new hand car wash, and there are several reasons why.First, while I was there I looked at some of the other reviews and thought you know, I need to do one today to see what it would be.I was greeted at the beginning no problem there, it was a little busy, but the line was moving and I chose the Manager's Special. Now everywhere has raised prices since COVID hit, so not too worried about the price.I walk in to go pay and immediately have to dodge all of the bottles of drinks stacked inside the door. Go to pay and the cashier was nice and provided me change so I could play one of the games that I play every time I come here. Only once have I left the car wash without a little stuffed animal for my kids. This time I left with 2 for my new grandson to play with.So I go wait for my car, not too long off a wait, but now I start to look for things with the car to see how it was done and compared to the other reviews.To my surprise I had the some of the same issues. I get in the car and the mats are not placed in correctly. I have liquid still in places on the dash, gear shift and cup holders. There is still trash on the floor that was easily visible that it should have been removed when it was vacuumed. The tires still had very visible dirt on the rims. There was water still on the inside of the doors. The windows still had dirt on them. Now considering this was the "Manager's Special" which is basically one step away from from a detail job, those things should not have been there. And should have been better taken care of.However, the worse thing 2 things that were done, were that items were not in the same place as when I got out of the car, and that a religious item was taken from the car.If you are going to clean where the change is kept (coins), then anything in there that is removed should be put back in the same place not on the seats.Lastly, if you are that desperate to take a small religious item, then I guess you really need God in your life.I keep the little babies that I find in the cakes in a slot in my car with a couple of religious cards. They have been there since I have had my car and are never removed. I find this to be utterly ridiculous that one of the 2 we're missing.This was my last time here, so I hope you found what you were looking for with the little baby you took.Only reason for one star is the game I like to play and the cashier's attentiveness.So long!!!!!
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February 2023 by Skyler Carr
I got stuck in the automatic car wash. It was stuck on part of the wash cycle and would not move. The door would not open. I was in there for more than five minutes at this time I had to manually open the door with my hands to be able to drive out. The wash was never finished. My clothes are soaked from trying to get out. Number went to a voicemail.
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January 2023 by sheila pierson
Very poor wash for $10.00
