UScellular is an Authorized Agent store that provides wireless service and phones. Customers describe upgrading to a network that puts customers first, with great deals on the latest phones like the iPhone 15. The store offers reliable coverage, unlimited plans that cost less than major competitors, and includes 5G at no extra charge with no activation fees. Reviews highlight excellent customer service from the staff. Employees are described as great, impeccable, and top notch, providing polite, fast, and marvelous assistance. Staff help customers pick out phones, set up new services like security cameras or wireless internet for a camper, and explain all options and promotions. They are attentive and ensure everything is working before the customer leaves. The store manager is noted as friendly and ensuring the team is knowledgeable. Customers report great customer service experiences and state they will definitely return for future assistance.
