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May 2023 by Kurtis Earls
Kurt was outstanding, did everything he could to put me with the best outcome! As retired military and new to Iowa, there was a lot to it and he took his time and made sure he was very thorough! Definitely recommend.
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January 2023 by Robert G Klucas
I am disappointed in your advertisement that intentionally uses a distasteful rhyming word, and you know what I mean!
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March 2022 by Ronda Troendle
Will not go back. Have been using them for 4 years very satisfied .Then this time. Took 2 hours girl was so d*** . Gave us 3 different amounts for. Federal. Would not listen Then added amount an last form kept telling her about. Made big difference in our amount back. Then get up next day look at bank account. She got us a advance that wr did not ask for. Called all over left message for district manager to call us. A week ago. Still no call back. Talked with girl who did it got an. I'm sorry. I Can fix it. Told her didn't want it more messed up to leave it alone..Thank God we're retired an won't have to go threw it again. Be careful an pay attention
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May 2021 by Suz Helm
I would never recommend Jackson Hewitt ..Very un professional and way to high priced for a short form filing..the lady acted like she didn't know her job and couldn't comprehend what I was wanting when I asked if I could drop them off and for her to let me know when she would have them done, I gave her all the information she needed to do the tax form .and she told me to be back the next day at 11 am .when I got there she had not even started my tax forms and then she was on the phone talking to another person about some other persons taxes they was having problems I had to asker her if it was going to be any longer twice I was it had already been an hour and I was going to be late for work
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May 2021 by Domonique Jackson
This Jackson Hewitt location has an amazingly friendly tax representative that moves at the speed of a backwards traveling slug. I had an appointment for 1pm. I arrived on time but she need an additional 10 mins, no problem. However I was there from 1:10- 6:07 and had to return at 8 and left at 9:09pm. This is not normal. This is completely insane and it cost over $500 to complete my tax preparation! Shame on you Jackson-Hewitt. I can see why I stopped going in 2012 not much had changed.
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May 2021 by Judy Groenendyk
Worst service ever. I stopped 4 times to pick up my return. Nobody was there. I called phone number and Voice prompts didn’t work. I called Corp office. They said taxes were ready to be picked up.I finally was able to talk to someone and taxes weren’t done. GRrrrr. Would not recommend to anyone.Talked to management and she said she can’t find reliable help.
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April 2021 by jordan buza
So there I was procrastinating like normal, it was getting close to the last day to file so I schedule my appointment and was taken care of within 45 minutes
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January 2021 by Amber Puckett
The person that did my taxes explained everything to me where I understood
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December 2020 by JR Rocmark
Great person to have do your taxes.
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February 2020 by Kadin Utterback
It was a great atmosphere my tax professional helped me understand how much my refund would be and was great at helping me understand my deductions. It was a quick and pleasent experience and i look forward to returning next year
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February 2017 by Charles Lucas
The tax preparer was very good. The price is really high for tax preparation services though.
