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September 2023 by susan jahnsen
Bought our 2016 Ford F150 here in 2020. Sales team was great and got the truck for a fair price. Have taken the truck back for routinemaintenance and have received great service at a reasonable cost. I will definitely purchase my next vehicle from here as well.
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August 2023 by Tina Davis
I would give 0 stars if it was possible. I took my 2019 Ranger in for an oil change only to get a dent the size of quarter in my door under the lock. I contacted them about it and was told "Was I sure I was not the one that done it." I was told to bring it in and they would take a look at it. Why when they had already made up their minds. Well its their lose. I ordered my new 2024 Ranger today. FROM CHARLES GABUS FORD!!
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August 2023 by Matthew Whitt
Most amazing car experience ever! Nate at Kraig was so helpful, down to earth and very knowledgeable. Got me in and out in no time. Painless experience! The whole staff was super friendly too. I had such a great experience my wife bough a car a month later as well! Will always be my go to dealer from now on!
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August 2023 by Kobe Fisk
Ordered a 23’ F250 and even with Ford having supply chain issues Dale was very good to work with. The day the truck came in the whole staff was great to work with, Sam got me set up with everything on the title side and Dale walked down the whole truck. I would recommend them to anyone. Thank you again Kraig Ford
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August 2023 by Mary Teresa Lynn Colyn
Mike, the manager from the shop area, is awesome, and so is his team. I've been having lots of trouble with my car that I bought from there because I had wrecked it due to medical reasons. And I've taken it place in places and places, but make a long story short, they figured out and fixed it. we had already basically paid for it to have it fixed. But just yesterday my car wouldn't start at work. And so the guys over at work started me. I had to run and go to O'Reilly's they said my battery was junk. As I'm panicking now that I need my car, I call Mike explained to him. I need a battery. I need it really fast because I need my car. He says, "Bring it over, pull it from the shop door. So I did just that, and he had his crew fix it up the battery in it for me. And I was back on the road taking care of my other errands. So give a shout out to Mike in the shop and his team. They're doing a wonderful job. Thanks, guys, from Mary Teresa Colyn
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July 2023 by Kevin Meyer
Had a great experience dealing with Kraig Ford. No surprises just a fair deal.
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July 2023 by Greg Pfannes
I purchased a 2023 F150 from Kraig Ford recently and i can say it's the best experience i've ever had! I inquired about the truck on a Saturday evening and received a call from Dale Johnson within minutes. He had numbers for my trade and the vehicle within 30 minutes of opening on Monday.We live 4 hours away from the dealership and it was well worth the drive. I was expecting the paperwork to take a while and they had it ready when we arrived and we were out the door in less than an hour.I've bought from a number of other ford dealerships and none compare to this experience. I strongly recommend giving Dale a call and give Kraig Ford a chance on your next vehicle purchase.
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May 2023 by Thomas Kiefer
They had a vehicle that had all the specs I wanted in a beautiful color. I contacted them through autotrader and Nate got back to me immediately. Because I was overseas but absolutely wanted the car, I was able to arrange a delivery with them. They worked with me getting everything set up, getting paperwork off to get signed, letting me see the vehicle's history with an Experian Autocheck, setting up a delivery time, and delivered the vehicle exactly when they said they would. It being my first ever purchase without seeing or driving the vehicle for myself, I was nervous. But now I wouldn't hesitate to purchase in the same manner with them again. Thanks Nate!
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May 2023 by Chris Downey
I’ve been getting vehicle service here for quite a while. And I intend to continue doing so. No issues, no drama—just what you want in transportation solutions. I hope they keep doing what they’re doing.
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May 2023 by cameron brown
I brought my expedition in for timing chain noises and the said it was the water pump and turbo so I told them to fix it now 2100 hundred dollars later the truck still has a bad timing chain and the turbo still making a rattling noise new turbo is leaking a bunch of oil and they won’t don’t anything about other them blame it on the dealership I bought it from so don’t bother with this for ford dealer or their warranty work cause they’ll just con you out of much all they are is parts chargers now I have to pursue legal action
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April 2023 by Mike O
We drove 300 miles to buy from them. Great cars, deals and service. They made it was and we will be back. Thanks Dale and Sam!
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February 2023 by Nic Campbell
Competitive price and the staff was super friendly and easy to work with. Can’t recommend enough.
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February 2023 by Jeff Wiley
Drive anon Ford EV and these guys were a life saver. Fast charger at the Hy Vee was down on my road trip. They let me get enough juice to make it to the next one at no charge. SUPER NICE!!! Thanks!!!
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December 2022 by Ron Brown
Purchased my 2nd vehicle from Kraig Ford. Excellent sales staff, finance, and service department. Highly recommended if your looking a new or used vehicle.
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November 2022 by Megan P (SmoothMeg)
Kraig Ford is extremely knowledgeable and willing to work with your price range. They do a fantastic job of working as a team and meeting the needs of the people they are working with. They asked before showing us something outside the price range we were wanting and did not pressure us into getting anything. The next day we went back to get our brand new vehicle and they even stayed late that day to be sure we could finalize everything! They really are great!
