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January 2024 by Victoria Thorne
I recently applied for a car loan through the Ossian branch and the process was so easy and everyone I worked with was very helpful and friendly and answered all my questions. Not to mention their interest rates were significantly lower than anywhere else in the area. I would definitely recommend Luana Savings Bank in Ossian to anyone who is looking for a great bank to get a loan from!
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December 2023 by Mary Jane Wenthold
Staff is always very friendly, knowledgeable and helpful.
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November 2023 by Andrea B
We cannot express how professional, friendly and efficient this bank is--the bank Representatives are truly exceptional. From day one, our Rep put us at ease with opening up a CD, it was seamless on their end and absolutely customer-focused. They are honest, trustworthy and a leader in their industry. We feel like we found a Gem (Luana Savings Bank). Thank you for your excellent customer service. Due to privacy, we are not listing specific names, but one person in particular really extended herself and made herself available to help get the job done; and, got it done quickly. This was our first time meeting anyone from Iowa, and we feel like we have been missing out! Hard working, trustworthy, customer-focused, friendly and passionate about their job. great job! Thank you!
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November 2023 by L Brandt
This bank is a reputable bank. The staff are extremely friendly and professional.
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October 2023 by Sarah Brandt
Great assistance from Katie, pleasant & friendly atmosphere! Happy to be banking here.
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April 2023 by Linda Jones
Sara,Thank you for your excellent customer service, knowledge and support regarding my financial needs. Not to mention you did it all with a smile.The atmosphere is calm, welcoming, and inviting.
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April 2023 by Roberta Medberry
Erin T is fantastic person to deal with she says it in a way you can understand. There a great bank to have on your side.
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April 2023 by Keith McIntosh
The employees are very knowledgeable, helpful, and easy to do business with. Great experience.
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April 2023 by Kendall Dru Thompson
Friendly, helpful service opening up an account. Thank you!
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March 2023 by Janet Borseth
Great bank with friendly,knowledgeable people, and the best interest rates in the area!
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March 2023 by Mike Feuerhelm
I have banked with Luana for over 15 years. Highly recommend them for your banking needs.
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January 2023 by Jessica Lansing
Everyone in the office is very pleasant to work with and talk to regarding your needs. Making appointments when needing a loan is quick and easy, and the processing time is too.
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December 2022 by Brook Einck
Love all the workers! Always super helpful and timely! Will always have my business.
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November 2022 by Leah Lange
Drive thru is very user friendly and really nice people on the other side of the window!
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November 2022 by Mitchell Vagts
Great Bank great people
