Arona Home Essentials Ottumwa is highly appreciated by customers for its friendly and helpful staff. The team, including Linda, Mary, and Tony, consistently goes above and beyond to meet customer needs, ensuring satisfaction with their service. Customers value their quick responses to questions and the effort made to deliver and set up appliances like washers and dryers. The store maintains a clean and welcoming environment that customers enjoy. While most interactions are positive, there was a less favorable experience regarding a used freezer and a portable dishwasher, where staff appeared less helpful. Overall, customers feel confident recommending Arona Home Essentials Ottumwa, and many appreciate the friendly atmosphere, attentive service, and special offers like referral rewards. The staff's dedication to customer happiness makes this store a preferred choice for appliance needs in the area.
Was very pleased with the service we received , they worked really hard to get me what I wanted and the delivery was great , set up my washer and dryer for me. Always quickly responded with all my questions. Highly recommend! Thank you, Linda&Mary appreciate all the help.
February 2025
Mary goes above and Beyond to help her customers. She is the best. Her and her staff do their best to keep their customers happy.
January 2025
They are amazing they have wonderful customer service and help you with what you need