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“Francisco is a very knowledgeable mechanic and runs a good shop. He is reasonably priced and does a fantastic job. Also most important is he stands by his woŕk.”
“Most honest and genuinely good family company. My family and I have went to Charlie and Charles for years with all of our vehicles. Can't imagine anyone else to help keep us on the road and our vehicles in the best condition. Very proud to call this shop a part of my hometown.”
8AM - 4:30PM
823 Albia Rd, Ottumwa
Auto Repair
“I’ve gone to Wayne’s Tire for tire issues and oil changes, and they’re always helpful and friendly. Service is quick and prices are fair. Highly recommend.”
“Google searched auto repair shops I’m not from the state of IA - called a few shops and came upon Auto Repair Maestro spoke with Henry - Henry and his team did a great job I’ll keep coming back here since I come here frequently for work thanks Henry!”
“Gave my son a loaner car at no charge and did an excellent job repairing what Osborne Oil in keosauqua Ia couldnt repair but charged for and nearly could have been attributed to a fatal accident”
“Great customer service, even without a sale. I called looking for a part, and though they didn't have it on-hand (due to the engine that I was working on being smaller than what they'd typically service) they didn't hesitate to give me some ideas of where to find it. Helping the customer, even if it means that a competitor might profit a little, tells me that this is a company that cares.”
“I had a low tire and from out of town. I called and asked if the tire could be repaired soon and was told to come on in. I was in and out in about 30 minutes. Great customer service by the 2 professionals at the front desk. Thanks so much!”
“They did a great job fixing our bronco can’t even tell it was damaged when we took it in got the grill replaced and everything looks the way it does coming out of the factory now taking our van in to get the bumper replaced.”
“Called and booked for my starter to get fixed. They were able to get me in that day and it was done within 4 hours. Amazing customer service and I was happy with the price!”
“Super friendly faces in both the front office as well as the men working under the hood! Got me in within minutes of the phone call being made. Pricing is exceptionally fair. Not a complaint to be had! They are hospitable, efficient, and get the job done right the first time! 5 stars all the way! Thanks so much, you guys!Services: Tires”
“1000% recommend!! Was here on time and diagnosed my truck and fixed it all the same day! Professional, courteous, prompt and definitely well priced!! We for sure will go to him for all of our mechanical needs! I promise if you give him a try you will NOT be disappointed!!!”
“Rick was honest and did fast transmission work for me, truck drives better then when it was new! Had it done elsewhere before and wasn't fixed, glad I heard about Rick and got it done right finally.”
“Mike at the parts counter was very helpful on finding the correct bolts I needed to get my vehicle back on the road. I couldn’t be more grateful. Prolly small for most but it was a HUGE deal for me. Thank you Mike”
“I'm working on my dad's 340 Farmall and the radiator was leaking. You cannot find a new one for this tractor so took it to this shop. Very professional, reasonable, and a great job. When I picked up the 340 radiator I left my 560 diesel radiator to get fixed as well.”
“We have purchased several vehicles over the years from Vaughn Automotive . We have dealt with a couple different salesmen over years. Most recently we have had the pleasure of working with Jacob Fitzner as our salesman for our last couple purchases. He is kind ,courteous and knowledgeable ! If you are looking to purchase a vehicle head to Vaughn Automotive in Ottumwa and ask for Jacob Fitzner . You won’t be disappointed!”
“The owner was very knowledgable at knowing what was wrong with both of my truck everytime ive taken them there. They are also very fast with fixing the problems and knowing what wheels and tires would fit on my truck. Very fast and friendly service everytime ive been in there 10 out of 10 would recommend for everyone to check them out.Services: Auto engine diagnostic”
“Great job on my exhaust, good price also.
Sucked I got a piece of steel stuck in my tire coming out of their driveway making me limp home as to not lose my tire.”
7:30AM - 6PM
1311 Vaughn Dr, Ottumwa
Auto Repair
“Worked with Trevor to purchase our new Jeep. He was super friendly, accommodating, and easy to work with. We were looking at a black Jeep and he got onto their inventory and happened to find a dark gray one that had more of what we wanted with our vehicle. He got the same worked up and the car detailed within hours of being notified of coming to pick it up.Jordan with finance was also pleasant to work with. Had a slight hiccup with paperwork with our trade and he was also very accommodating and friendly to the situation and did not make us reschedule our paperwork and pickup.”
“I drive a lot and am very hard on my truck. I have had many services at this location and always been very satisfied with their customer service, price, and communication. They have given me sound advice about caring for my vehicle. They do their best to keep you safe and get you back on the road quickly. It's important to have a shop you can trust!”
“They were great! The guy drove all the way to my home to replace my windshield, which is over an hour. He did it outside in my drive way and it only took him about an hour. He was very nice and curteous and so far the glass is holding good. No complaints.”
“Came here yesterday with my mom to get two tires put on her vehicle. Was told that one of them had a hole in the sidewall so we then went and got different ones and came back to have them put on. It was nice that the staff members were patient with us and didn't try and force us to buy Walmart tires because we don't have the money for that right now. Thank you for making a not fun experience better.”
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“Went in for a tire rotation and to fix a flat. The got the job done in 40 minutes and put my spare back up our vehicle. Can't beat their service and price. Thank you.”