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October 2023 by Trevor Cormeny
Horrible job. Car was there for over a month, had to call multiple times to ever get an answer. Way over priced for work quality.Exhaust has 3 leaks after picking my car up, than he welded Exhaust hangers directly to the body of my classic, car had bolt holes with bolts and mounts already there. He filled in the bolt holes with weld requiring me to not only fix the leaks but drill and retap THROUGH MY CLASSIC.REUSED OLD CHAMBERS AND COLLECTORS AND STILL COST AN ARM AND A LEG.
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September 2023 by Jason Haring
Sent my son there to get a sleeve put on his mom's car. Instead of using a 2 inch pipe bills used a 2 1/2 inch now the car needs to goto a professional muffler shop. This was a waste of time and 80.00.
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February 2023 by Dale Norris
Guys are very nice and got me in and out in decent time. Cares about quality of work ! Will come back for any exhaust , tire, or wheel related needs!
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August 2022 by jim langland
Great service. Fast, accurate work.
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March 2022 by Cruz Jones
The owner was very knowledgable at knowing what was wrong with both of my truck everytime ive taken them there. They are also very fast with fixing the problems and knowing what wheels and tires would fit on my truck. Very fast and friendly service everytime ive been in there 10 out of 10 would recommend for everyone to check them out.Services: Auto engine diagnostic
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March 2022 by Dakota Jones
Bills Muffler has a big selection of wheels and tires and much more. They done a great job with my truck and mounting the wheels and tires. Highly recommend!Service: Tires
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January 2022 by Shelly Salasberry
We were pleased with the service and the quality of tires that were put on. Our only complaint was an additional $26 added to the bill for using our credit card. (Three percent of the total bill) We were not told this ahead of time but my husband admits that there could have been a sign that he missed. We definitely would have paid cash.Service: Tyres
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December 2021 by Josh Miller
Would highly recommend they diagnosed my PCM on my jeep wrangler that had a no start condition ordered new PCM fired right up … saved me hundreds because their proper diagnosis … I also needed new tires I was so impressed with The quality work I had to get tires through them I decided upon A set of Kinda‘s they had in stock looks very sharp and Very cheap compared to other places I had tires quoted very respectful people good Quality work I will for ever bring my vehicles here
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December 2021 by Duckie Drake
Treats you very well will recommend to friends and family
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September 2021 by karey hoff
We wanted to credit this place with a great review and kept waiting for it and giving them chances (but I waited 3 weeks after the fact to make sure it's factual not emotional) ... but sadly we were just put on the bottom of the list. We were traveling from TN to MN on a vacation in a 3 vehicle caravan after selling our house - so a very stressful time - and had truck problems along the way. They agreed to diagnose us but essential didn't run a diagnostic & instead just ran what we assumed was the problem (our expertise is in ministry not auto mechanics) - but we TRUSTED and waited in a hotel for FOUR days with all our family and 2 pets and zero communication - and when our calls went unanswered and we drove the 10 miles out there to his shop daily we were greeted with anger and frustration!! My husband is +THE KINDEST GUY+ you'll ever meet so hearing that he was exploded on was a first in our 28 years of marriage!!! Clearly we were the LAST on the fix it list and we should have been triaged! After 4 days of struggling through if we re-enlisted our hotel or not (thank god THEY were gracious) we got our truck and TOOK OFF from this remote cow farm!! But alas in 10 minutes we learned it wasn't the catalytic converters that were the problem like they said and most likely an overall diagnostic was never run ... it took us an additional 4 days in cities beyond Ottumwa to figure out our issue was simply a FUEL PUMP. But the very next city diagnosed us in 30 minutes which Bill's Muffler never did!! So ... Bill's Muffler gladly took $2k from us when we were vulnerable and didn't need to spend that. The mechanics in the next cities got us in immediately and told us the problem even if they didn't have time to fix it!!!! WHAT A DIFFERENCE!!! How would you feel when your vacation that should have taken a 2 drive to took 11?? I surely wouldn't recommend this place even though I initially wanted to so much. This guy cost us a LOT in time and money and now 'ottumwa' is a bad word in our house! He charged us nearly $2k and it cost us an additional $2k in hotels and repairs. I could never recommend someone who treated us like this :/.
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February 2021 by Eric Bone
Gets you in as fast as possible and has great reasonable prices! Guarantees work and knows what they are talkin about
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August 2020 by Pedro Moreno
They have excellent service a little of the city but is worth it well looking for this place make sure to be alert you might miss them except prices and friendly service
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August 2020 by Miranda Moreno
Quickly fixed a problem that was supposed to be a lot harder...Very reasonably priced too! I definitely recommend this shop!
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August 2020 by Eric Miller
Great place. Knows their stuff
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June 2020 by Warlock Morgoth
I like supporting small businesses, Main Street in stead of wall street, and Mom and Pops. Sometimes it's a bad experience. This place met higher expectations and will be my new go to for vehicle maintenance and repairs. Highly recommend.
