GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems including retro gaming. The store also carries trading cards, collectible cards, and a wide variety of gaming, anime, and pop culture merchandise like collectibles, action figures, and apparel. Customers can sell or trade their old consoles, games, accessories, and phones for cash or store credit, and the business now buys graded collectible cards. Reviews highlight that employees are often super cool, knowledgeable, and helpful, providing amazing customer service and being upfront about products. However, experiences can vary due to high employee turnover. Some customers report significant frustrations with corporate systems, such as software issues preventing code printing for game releases, leading to problems that require store visits to resolve even for distant customers. While many are happy to have a good GameStop close by, these technical and support inconsistencies sometimes result in negative experiences.
Been coming here for years. Husband and I were rabid Funko Pop collectors. The employee turn over is crazy! We were in there enough that the regular employees knew what we were there for and didn't try to pressure us into buying games. But people were starting and quitting so fast, that it got impossible to keep up!
May 2024
Great customer service. Got something on sale we didn't even know that was on sale
January 2024
They have good games but I will say don't trade in games I traden 13 game and I got 6 bucks
